Summary
Accor is hiring a Security Officer for Swissôtel Al Maqam in Makkah. The role involves patrolling assigned areas, safeguarding guests, colleagues and hotel property, and responding to hazards or unusual incidents. The officer must follow emergency response plans, complete incident reports and communicate professionally with guests. An OSHA Certificate and good English are required.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
“A passion for perfection”
Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.
Swissôtel Al Maqam is Swissôtel’s Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.
As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.
Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram
Job Description
Summary of Responsibilities:
Reporting to the security manager responsibilities and essential job functions include but are not limited to the following:
- Responsible for all Guests and colleagues within their line of sight, which includes the car park
- Patrol their designated area only
- Be alert for fire hazards and unsafe work practices and unsafe conditions.
- Be able to act according to all Emergency Response Plans
- Maintain good public relations with Guests
- Report for duty at least 15 minutes prior to shift starting time
- Be present at all daily briefings and de-briefings
- Know the position and name of every Security Officer on shift
- Maintain follow up action to ensure adherence to schedules and work standards
- Be alert for any unusual occurrences and take appropriate action
- Primarily responsible for safeguarding property, employees and patrons of the hotel
- Make detailed reports of all occurrences/incidents during your tour of duty. Fill in all incident/accident/end of shift reports without fail after every shift
- Attend to all other relevant paperwork as needed
- When reporting for or finishing duty, Security Officers will notify the Director or Assistant Director of Security
- When assigned for a particular job or function, Security Officers will be guided by job descriptions
- Security Officers will not discuss/ divulge department details/ information to any other colleagues/outsider/ media failing which defaulter’s services will be subject to Progressive Corrective Action up to and including dismissal.
- Security Officers will be required to use common sense and make judicious decisions. The basic aim being to diffuse the situation as quickly as possible. They will be polite, diplomatic and professional in handling situations, yet firm in upholding the Fairmont’s policies and procedures
Qualifications
- Osha Certificate
- Good English