Summary
NEOM is seeking a Senior Manager to build and operate its A&CM Expert Services offering. The role includes defining the service portfolio, launching delivery, building the team and operating processes, and overseeing client delivery, project teams, utilization, financials and KPIs. The manager will also support manufacturing transformations through A&CM Index assessments, lean practices, production-system design and operational excellence. Applicants need at least 5 years of experience in management consulting and manufacturing transformation, including shop-floor deployment; an engineering, science or related degree is preferred.
The posting
As published on neom.com. Pulled from the employer's site and shown as they wrote it.
- Build and operate the A&CM Expert Services Implement strategy and drive activation of Expert Services: Determine service portfolio, detail service characteristics, and launch service delivery - incl. facilitation and evaluation of pilots (pre-activation) Recruit talent for in-house delivery (A&CM Transformation & Delivery Experts) and advise on partner/vendor selection for outsourced delivery Build up service line organization and define/establish key processes Manage operations and ensure seamless client experience. Manage and oversee entire service delivery activities, staff and coordinate project teams, track utilization, and steer project as well as line financials Implement and track KPIs/measures for quality/client satisfaction Collaborate with clients to apply the A&CM Index assessment and knowledge to support their manufacturing transformations to best-in-class manufacturing. Design: Identification of target picture and key measures for the client. Applying best practices from value-stream mapping, lean and A&CM knowledge. Enable clients via transformation to reach next maturity level within the A&CM Index. Ensure fast and smooth ramp-up of production and future-proof plant design based on A&CM index. Minimum 5+ years of experience in management consulting and manufacturing transformations, with deep knowledge of lean manufacturing, production systems design, advanced manufacturing (industry 4.0 application) and financial business case for investment creation Minimum 5+ years of experience in shop floor operational excellence deployment, understanding of how to make change happen and stick (change management, key stakeholder engagement, shop floor operations). Ability to engage equally with shop floor personnel, or all the way to the CEO, and be treated as a person of expert knowledge and experience. Ability to work and develop high performing teams in dynamic environments Ability to build long-term client relationships and strong commitment to manage and inspire diverse service delivery teams in dynamic environment Strong analytical, abstract problem solving and logical reasoning skills. Strong verbal and written communication skills Ideally experience in building/developing manufacturing/professional services business and/or serving in (senior) industry leadership position Ideally familiarity with applied analytics methods, use cases, and resources (modeling/ programming skills and experience considered a plus). Bachelor/Master/PhD degree preferably in the field of engineering, science, or other related fields.