Summary
The Chefz is seeking a Senior Operations Development Specialist in Riyadh. The role focuses on analyzing and improving operational processes, monitoring KPIs, documenting workflows, and supporting automation and digital transformation. It also involves root cause analysis, corrective action recommendations, and reporting process performance to management. Applicants should have a relevant bachelor’s degree and 3–5 years of experience in process improvement, operations, or quality management, preferably in food delivery.
The posting
As published on thechefz.co. Pulled from the employer's site and shown as they wrote it.
- Analyse existing operational processes to identify improvement opportunities.
- Develop and implement process improvement initiatives using appropriate methodologies.
- Monitor performance metrics and KPIs to evaluate process efficiency.
- Collaborate with cross-functional teams to standardize and optimize workflows.
- Document processes, procedures, and improvement plans.
- Support automation and digital transformation initiatives where applicable.
- Conduct root cause analysis and recommend corrective actions.
- Provide regular reports and insights to management on process performance.
Requirements
- Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or related field.
- 3–5 years of experience in process improvement, operations, or quality management specially in food delivery industry.
- Experience with process mapping ‘VISIO or ARIS” plus workflow analysis.
- Familiarity with continuous improvement methodologies (Lean, Six Sigma, etc.) is preferred.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office, especially Excel or Google sheets, PowerPoint and Metabase.