Senior Product Lifecycle Portfolio Manager

JOB DETAILS

Position Title: Senior Portfolio Manager – Product Life Cycle
Reports to: Head of IT Business Relationship Manager and Delivery
Department: Information Technology

POSITION SUMMARY

The Senior Portfolio Manager – Product Life Cycle (Technology Enablement) designs, digitalizes, standardizes, and governs the end-to-end product life cycle—from concept through decommissioning—across Wasl’s portfolio from a technology perspective. The role owns the PLM digital roadmap, integrates PLM with enterprise platforms (ERP, BIM, PMIS, DMS/CMMS), and drives adoption across internal teams and external partners (contractors, consultants) to deliver transparency, efficiency, and measurable business value.

JOB DIMENSIONS

Number of Staff Supervised

• Direct Reports: As assigned (e.g., product/portfolio analysts, delivery leads)
• Total Reports: As assigned (including matrixed project teams and vendors)

KEY RESPONSIBILITIES AND PERFORMANCE STANDARDS

Key Accountabilities

• Develop and lead the multi-year digital PLM roadmap aligned to enterprise architecture, cybersecurity, data governance, and business goals.
• Define, document, and standardize PLM processes (initiation, design, procurement, construction, handover, operations, retirement) with clear RACI and controls.
• Lead platform implementation and integrations (ERP, BIM, PMIS, DMS/CMMS, iPaaS/APIs); manage data model, migration, and quality.
• Orchestrate enterprise rollout plans, onboarding contractors/consultants, and establishing hypercare and support.
• Drive change management (communications, training, champions network) to embed digital-first lifecycle ways of working.
• Establish KPIs/OKRs for process maturity, adoption, cycle times, quality, and portfolio performance; publish dashboards and executive reports.
• Govern adherence to standards/templates and remediate non-compliance; chair/coordinate PLM governance forums.
• Continuously benchmark and enhance PLM capabilities using analytics, automation, and emerging technologies; realize benefits and value.
• Partner with IT Ops and Cybersecurity to ensure secure, reliable, and compliant deployments; manage risks and issues.
• Manage vendors/SIs via SLAs/KPIs; optimize cost through reuse, rationalization, and negotiation.

KEY TECHNICAL SKILLS AND KNOWLEDGE

Skill

Description

Proficiency Level

PLM Strategy & Operating Model

Define and govern enterprise PLM vision, roadmap, and operating model across the lifecycle.

Expert

PLM Platforms

Configure/govern platforms (e.g., SAP/Teamcenter/Windchill/Aras) and enforce standards.

Advanced

Enterprise Integration

Design integrations (APIs, iPaaS/ESB), data models, and master data stewardship.

Advanced

PPM & Benefits Realization

Prioritize portfolio, track OKRs/KPIs, and realize value across releases.

Expert

ERP/BIM/PMIS/DMS/CMMS Integration

Map lifecycle handoffs and data flows across core platforms.

Advanced

Analytics & Reporting

Build self-service dashboards and lifecycle insights for decisions.

Advanced

Enterprise Architecture Alignment

Align with EA principles (e.g., TOGAF) and security patterns.

Advanced

Agile/Scaled Agile Delivery

Plan increments, manage backlogs, and run ceremonies across squads.

Advanced

Vendor & Contract Management

Define SOWs, SLAs, KPIs; manage delivery performance.

Advanced

Cybersecurity & Compliance

Embed security, privacy, and regulatory controls into PLM processes.

Intermediate

Cloud & DevOps

Coordinate environments, releases, and reliability with platform teams.

Intermediate

Automation & Low/No-Code

Apply workflow/RPA for handoffs, approvals, and data sync.

Intermediate

Risk Management

Identify/mitigate delivery, operational, and third-party risks.

Advanced

Executive Communication

Produce portfolio reports and steerco materials; influence decisions.

Expert

Financial Acumen

Build business cases, track TCO/ROI, and optimize run/change costs.

Advanced

COMMUNICATIONS & WORKING RELATIONSHIPS

Internal: CEO Office & Audit (as required), Commercial, Real Estate/Projects, Property & Asset Management, Finance, Legal, Procurement, HR, Digital Excellence & IT (Architecture, Cybersecurity, Operations, Data/BI), Marketing & Communications.
External: Contractors, consultants, technology vendors/SIs, auditors, regulators/authorities (as applicable), industry forums/peers.

WORK SETTING & DECISION AUTHORITY

• Operates in a matrix environment across business units and external partners with high interdependency between platforms and processes.
• Exercises judgment to recommend priorities, standards, and rollout strategies within EA/Cyber and DoA; escalates major investments, policy changes, and strategic trade-offs to governance boards.

FINANCIAL RESPONSIBILITIES

• Manages transformation budgets across squads.
• Ensures financial governance and delivery of transformation outcomes within budget.

SELECTION CRITERIA

Essential

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• 7–10 years of total experience, with 3–5 years in a managerial role.
• Proven experience implementing PLM or enterprise lifecycle management solutions across large organizations.
• Strong understanding of integration between PLM, ERP, BIM, and project management systems.
• Demonstrated success in stakeholder engagement, change management, and process governance.

Desirable

• Master’s degree (e.g., MBA, MIS) or equivalent.
• Certifications: TOGAF, PMP/PRINCE2, SAFe/Agile, ITIL, or Prosci (or equivalent).
• Experience in real estate, construction, or asset-intensive industries.