Summary
LVMH is seeking a Senior Sales Associate for a fine jewelry and watches department at one of its boutiques in Dubai. The role includes managing department operations, sales and client relationships, as well as coordinating repairs and transfers. The associate will deliver customer service to company standards, maintain the sales space and support team coaching and day-to-day boutique operations. Luxury retail experience and strong communication and negotiation skills are required; Arabic or Russian is an advantage.
The posting
As published on lvmh.com. Pulled from the employer's site and shown as they wrote it.
Senior Sales Associate
We are looking for Fine Jewelry and Watches Sales Specialist to be based in on of our boutiques in Dubai,
- To overview operations of the FJ department in the boutique.
- To manage key sales and clients for the department, through the use of client books and Client database in order to optimize sales through enhancing these relationships
- To sell products and contribute to the growth of sales in the store
- To manage repair and transfer of pieces within and outside the region
- To demonstrate effective team work and leadership skills within the boutique and to assist in the coaching/training of sales teams on departmental collection training
- To engage clients and make them loyal by conveying brand values.
- To maintain outstanding customer service as per Company standards
- To ensure the upkeep of the sales space and the image of the store
- To be an instrumental team player in the day-to-day shop-floor functions within the boutique
Requirements
- Excellent communication and negotiation skills
- Customer service professional with luxury retail experience
- Keep positive and enthusiastic attitude
- Present professional appearance
- Ability to work in a team
- Pride in achieving individual targets
- Flexibility and punctuality
- Ability to communicate in Arabic or Russian is advantage