Summary
Al Mulla Group is hiring a Service Sales Representative in Kuwait to sell service contracts to existing customers and increase contract adoption. The role includes customer meetings, needs and cost-benefit analysis, territory reporting, and coordination with service teams to resolve customer issues. Applicants should have a diploma in Commerce, Marketing, Arts, or a technical course, with 2–3 years of sales experience and strong selling, negotiation, and communication skills. The posting specifies a male candidate aged 21–35, preferred Arabic, English, and Hindi, and an incentive based on an approved scheme; the salary amount is not stated.
The posting
As published on almullagroup.com. Pulled from the employer's site and shown as they wrote it.
Job Title :
Service Sales Representative
Responsibilities
•Present, promote, and sell Service Contracts to existing customers using clear value-based and cost-justified arguments. •Conduct cost-benefit and needs analysis comparing Service Contracts versus on-call services to drive higher contract adoption •Establish, develop, and maintain strong and positive customer relationships. •Engage customers through on-site meetings, telephone calls, and digital communication channels as required. •Expedite resolution of customer issues and complaints by coordinating with Field Service Managers and the Call Center to maximize customer satisfaction. •Achieve agreed Service Contract penetration targets within defined timelines. •Coordinate closely with service team members and cross-functional departments to ensure seamless customer engagement. •Analyze assigned MIF/territory, track on-call customers, and monitor conversion performance through structured reports. •Provide management with regular reports on customer needs, issues, interests, and competitive activities. •Continuously improve performance through customer and internal feedback.
Educational Qualifications
Education Degree
: Diploma
Major
: Commerce / Marketing / Arts / Technical Courses
Experience
Years of Experience
: 2 - 3 Years
Field of Experience
: Sales
Skills
• Ready to work in field with face to face customer meetings • Highly motivated and target driven with a proven track record • Excellent selling, negotiation and communication skills
Other Requirements
Gender
: Male
Age
: 21 - 35 Years
Preferred Language
: Arabic, English, Hindi
Duty Shift / Timings
: One Shift / 8:00 am - 4:00 pm
Salary & Benefits
Salary
: Attractive Salary
Other Benefits
: Incentive based on approved scheme
Job Remarks
No of Vacancies
: 1
Job Country
: Kuwait
Nationality
: Any
Career Level
: Entry Level
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