Summary
Al Shirawi Group is hiring a Soft Services Supervisor in Dubai, United Arab Emirates. The role involves scheduling and supervising cleaning staff, coordinating with the client and service manager, checking completed work, and maintaining material and stock records. The supervisor is also responsible for QHSE compliance, providing PPE, addressing unsafe conditions, and reporting incidents. Applicants should have a trade or vocational certificate, ITI or NCVT qualification, 3–4 years of experience, and knowledge of injection machines, foam concrete machines, and waterproofing.
The posting
As published on alshirawi.com. Pulled from the employer's site and shown as they wrote it.
Responsibilities
- Take the necessary direction from Service Manager regarding cleaning operations and any other tasks related to the site.
- Understanding the overall work schedules, allocating & supervising the day to day work assignments of the team Members.
- Responsible for Creating a courteous, friendly, professional, work environment through open communication between team, other departments and also with the client wherever necessary.
- Ensure compliance with cleaning standards.
- Brief and communicate with all cleaning staff on all business related information and operational related matters.
- Support health and safety coordinators, ensuring all cleaning staffs are fully conversant with the dangers of their role and specific tasks.
- Deliver cleaning services to pro- actively support operations at site.
- Engage at site level with client, customers and general public and to remain calm, confident and polite at all times.
- Ensure critical potential business damaging information is communicated effectively to services manager.
- Ensure work assignments are completed within the specified time frame.
- Maintain discipline of all cleaning staff within area of responsibility. Respond efficiently and effectively to all cleaning related incidents.
- Responsible to verify the service completion & checklists.
- To plan, control & maintain the material supply for facilities operations
- To update stock records & asset records
- Execute the jobs to meet company’s QHSE requirements.
- Ensure the workgroup under his supervision to follow the company QHSE policy & procedures.
- Arrange necessary PPE to the workgroup under his supervision.
- Consult with the workgroup under his supervision on QHSE aspects.
- Correct any unsafe action, unsafe condition of the site.
- Report any near miss, dangerous occurrences, and incidents.
- Contribute to incident investigation.
- Attend QHSE meeting.
- Participate in team for hazard identification and risk assessment.
- Aware the workgroup under his supervision about QHSE aspects.
Qualifications
• Required Skills
• Language Proficiency
• Technical know- how.
• Employee relation
• Team building skills
• Experience in handling Injection machines and Foam concrete Machines.
• Material knowledge
• Knowledge of stock keeping.
• Water Proofing Knowledge
• Supervisory Skills. Desired Skills
• Knowledge of English, Hindi & Regional languages.
• Supervisory skills
• Planning and Implementation skills
• Time Management
• Customer Oriented
• Safety Procedures and knowledge. Education Trade or Vocational Certificate/ITI/NCVT Experience 3-4 years