Steward

Company Description

Raffles Hotels & Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

About Raffles The Palm
Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 340 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.

More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.

Job Description

We invite you to join the world of luxury hospitality at Raffles The Palm as we are currently looking for a Steward. Reporting to the Chief Steward, the Steward is responsible for maintaining the cleanliness and hygiene of the kitchen, washing and storing kitchen equipment, utensils, and dishes, and ensuring all stewarding areas are clean, organized, and well maintained.

At Raffles, the Steward plays an important role in supporting the kitchen team and ensuring smooth daily operations. This role requires a hardworking, reliable, and team-oriented individual who follows hygiene and safety standards while maintaining the high standards of cleanliness and excellence that define the Raffles experience.

DUTIES & RESPONSIBILITIES

• To report for duty punctually wearing the correct uniform and name badges at all times.
• Perform duties as assigned by the Stewarding Supervisor, Assistant Chief Steward and Chief Steward.
• Perform general cleaning duties as assigned by Stewarding Supervisor in accordance with established standards of performance and schedules.
• Ensure the safe, correct and economic use of Stewarding equipment that includes:
  • • Dishwashing Machine
    • Glass washing Machine
    • Pot Washing Machine
    • Floor Cleaning and Maintenance machines
    • Silver Burnishing Machine
    • Transportation Vehicles
• Clean, wash, polish dishes and other operating equipment in any Food and beverage outlet according to the established hygiene and sanitation standards.
• Clean, wash pots, pans and other kitchen utensils in accordance with the established hygiene and sanitation standards.
• Count, sort and prepare operating equipment for Banquet functions.
• Ensure that all operating and kitchen equipment/utensils are maintained to high standard with minimum breakage.
• Ensure that all machineries and equipments are clean and sanitized according to the established hygiene and sanitation standard.
• Carry out other duties and responsibilities as assigned.
• Clean all service areas and back of the house areas as necessary or as directed by Stewarding Supervisor.
• Keep all kitchen areas clean, neat, tidy and well organize at all times.
• Remove food waste and garbage at periodic intervals or as necessary in accordance with the established sanitation standard.
• Ensure that high standard of personal hygiene and grooming are strictly observed and followed.
• To ensure that prescribed uniform is worn well pressed and in good state of repair, and ensure that name badges are worn at all times.
• Security conscious with respect to customers, colleagues, hotel property and welfare and to report suspicious circumstances to immediate superiors.
• Ensure the departmental area is maintained in safe, hygienic state and to report any damage to furniture, fittings and equipment to immediate superiors.
• Communicate positively with colleagues and superiors to ensure effective teamwork and high morale.
• Attend meetings, briefings and training sessions/courses that may be beneficial to both personal and departmental needs.
• Maintain good working relationship with colleagues and all other department and sub-sections.
• Respond to any changes in the departmental function as dictated by the industry, company and Management.

Qualifications

• Reading, writing and oral proficiency in the English language

AND ABOVE ALL

• Embrace the Raffles brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected

Additional Information

Additional Information

Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging:
We celebrate our differences. We support each other and we always stand together.

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity:
We build trust through mutual respect and being authentic.

Diversity & Inclusion

Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.