Summary
Wynn Al Marjan Island is recruiting Gaming Staff for its Table Games Operations team at its Ras Al Khaimah resort. The role involves dealing assigned table games, handling bets and payouts accurately, following GCGRA and resort regulations, and responding to player requests and complaints. A high school diploma is required; dealer training or certification and previous table games experience are preferred. Conversational English is required, and the role includes shift work in a 24-hour operation and working in a smoking environment.
The posting
As published on wynnalmarjanisland.com. Pulled from the employer's site and shown as they wrote it.
About Wynn Al Marjan Island:
Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.
About the Position
Wynn Al Marjan Island is currently seeking a Gaming Staff to join the resort’s Table Games Operations team.
Gaming Staff at Wynn Al Marjan Island ensure accurate execution of assigned table games in the Gaming areas, strictly adhering to the General Commercial Gaming Regulatory Authority (GCGRA) standards and Wynn Al Marjan Island’s approved table games regulations
The primary duties and responsibilities of this role are:
Dispense playing cards, collect losing bets and make payments accurately.
Follow rules and procedures for assigned games including Baccarat, Blackjack, Roulette, Poker, and other approved table games.
Adhere to Wynn company policies and procedures and maintain table game integrity by upholding General Commercial Regulatory Authority table game regulations.
Attend regular department briefings and share relevant information.
Participate in Gaming Floor promotional activities.
Alert Gaming Management for chip fill and credit according to business demand.
Be alert and advise supervisors of any suspicious activities, special player requests, and disputes.
Know and understand all the resort’s facilities and services.
Assist and perform duties assigned by Gaming Management
Greet players in a warm, welcoming, and courteous manner.
Deal games with an elevated level of professionalism.
Provide excellent customer service by responding appropriately to players’ demands.
Explain the game if requested.
Address players’ requests and manage complaints promptly and to their satisfaction.
Establish a rapport with players and build good customer relationships
About You
The ideal candidate for this position will have the following experience and qualifications:
High school diploma required; formal dealer or gaming specialist training or certification preferred.
Previous experience as a table games dealer or gaming specialist is preferred.
Experience in hospitality or customer service is an advantage.
Conversational English required and additional languages are advantaged.
Strong understanding of table game rules and procedures (training provided if needed)
Excellent hand-eye coordination and attention to detail
Excellent mathematical skills are essential.
Effective communication and people skills
Professional, trustworthy, and guest-focused demeanor
Ability to remain focused and composed in a fast-paced environment.
Team-oriented and adaptable to changing business needs.
Able to adapt to varying work schedules in a 24-hour operational setting, including weekends, holidays, and shift work.
Ability to work in a smoking environment.
About Wynn Al Marjan Island’s Benefits:
We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.