Summary
Al Tayer Group is seeking a Team Leader to support e-commerce outbound warehouse operations in Kuwait City. The role manages order and inventory issues, coordinates with the warehouse inventory team, and helps ensure picking, packing and dispatch meet agreed service levels. It also supports VIP order fulfilment, transfer documentation and team performance while maintaining HSE and housekeeping standards. Candidates should have a high school or intermediate education, 2–3 years of relevant experience, warehouse management system knowledge, basic MS Office skills and English.
The posting
As published on altayer.com. Pulled from the employer's site and shown as they wrote it.
About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdale's, Harvey Nichols and Armani, to name just a few!
Job Purpose
To support Warehouse Supervisor/Store Keeper in the Ecom Outbound operations, by managing the trouble shooting activities related to pick, pack and dispatch operations and to ensure customer order fulfilment within agreed SLA
Responsibilities
Functional Roles and Responsibilities
- Manage and resolve the inventory related discrepancies identified from the customer orders
- Liaise with warehouse inventory team to get resolution for inventory discrepancies
- Report customer order related issues in Sales Force application for timely resolution and for future reference
- Ensure order picking and packing flow in line with warehouse order handover SLA
- Assist the Personal Shoppers in fulfilling VIP customer orders by reserving the stocks on request
- Assist in BOL creation and communications related to Brick and Mortar transfers
- Guide and motivate subordinates to enhance performance and produce quality work
- Maintain HSE practices in the working environment in order to minimize the opportunity of damage of property and injury to self and colleagues. Ensure self and team conduct tasks in a safe manner in line with HSE processes defined by the company.
- Implement excellent housekeeping standards within the area of operations
Qualifications
Education/Certification and Continued Education
- High School Or Intermediate
Years of Experience
- 2-3 years relevant experience
Knowledge and Skills
- Good Knowledge in Ecom outbound operations gained through formal training or work experience
- Basic MS office knowledge and written communication
- Working knowledge in Warehouse management system
Languages
- English