Summary
Qatar Airways is recruiting a Transport Duty Supervisor to manage QACC Fleet maintenance activities, train drivers and loading assistants, and oversee operational staff and flight delivery. The role includes monitoring ramp safety and security, investigating Voyage Reports, managing rosters and leave planning, and coordinating responses to operational issues. The posting describes a current recruitment requirement that may be converted into a talent pipeline; it does not provide salary, work arrangement, or candidate qualification requirements.
The posting
As published on qatarairways.com. Pulled from the employer's site and shown as they wrote it.
Transport Duty Supervisor is responsible for managing the maintenance activities of QACC Fleet, training of drivers and loading assistants, and to ensure adherence to Ramp Safety Regulations. You will manage Voyage Reports (VR) investigation, Staff Roster, overtime, vacation planning, and deputizes in the absence of the Duty Officer. Provides official reports and promotes high standards of corporate values throughout the full cycle of operations.
Accountabilities:
- Manage staff, operational functions, meal/product uplifts, On-Time Performance (OTP) and Customer Liaison to ensure that customers are provided with highest standard service
- Supervise and handles delivery to any Complex, Ultra-Long Haul (ULH), VIP, Charters, Private and other ad hoc operations, as and when required in order to ensure safe and on-time operation.
- Monitor adherence to Ramp Safety, Security and Marshalling procedures of High Loaders while performing airside duties in order to ensure that ramp operations staff fully comply with ramp safety requirements.
- Ensure no deviation in quality of service or customer standards by following the food safety procedures, security procedures and the agreed standards between QACC and its customers.
- Suggest training programs for all new and existing staff and provides timely feedback for succession planning.
- Coordinates and prepares action plans and resolution in the event of Operational Emergencies / (Additional) Manpower requirement/Aircraft Changes/HL Technical issues.
- Lead Customer Service Agents, Loading Assistants and Equipment Operators to load/offload flights as per schedule and procedures.
- Provide prompt information to superiors for any incidents and events that requires immediate action/decision.
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Disclaimer: This advertisement reflects a current recruitment requirement of Qatar Airways Group. Qatar Airways Group reserves the right, at any time, to amend, suspend, withdraw, or otherwise modify this recruitment process, including converting the vacancy into a talent pipeline for current or future hiring requirements. This advertisement does not constitute an offer of employment or a commitment to recruit.