Summary
RAKBANK is hiring a Vice President and Head of Cross-Sell for its Business Banking Group in Dubai, with a hybrid work arrangement. The role leads cross-sell and upsell strategy, monitors sales and portfolio performance, and develops dashboards, campaigns, and executive reports. It also partners with frontline teams and stakeholders across product, analytics, operations, digital, and sales to advance growth initiatives. Applicants need a bachelor’s degree or equivalent and at least eight years of banking experience, including relevant Business Banking, SME Banking, sales strategy, portfolio management, product management, or analytics experience.
The posting
As published on rakbank.ae. Pulled from the employer's site and shown as they wrote it.
Cross-Sell & Upsell Strategy
- Drive cross-sell and upsell initiatives across the Business Banking customer portfolio.
- Develop and execute strategies that increase product penetration and customer wallet share.
- Identify opportunities to deepen customer relationships through effective product positioning and campaign execution.
- Support the achievement of business growth objectives through sales effectiveness initiatives.
Performance Management & Analytics
- Monitor and analyse sales performance, product uptake, and cross-sell conversion metrics.
- Develop and maintain management dashboards to provide actionable insights for business leaders.
- Identify trends, opportunities, and performance gaps, recommending initiatives to improve outcomes.
- Leverage data and analytics to drive informed decision-making and portfolio optimization.
Stakeholder Management
- Partner closely with frontline Business Banking teams to maximize sales opportunities.
- Collaborate with Product, Analytics, Operations, Digital, and Sales teams to drive business priorities.
- Act as a key liaison between Business Banking leadership and frontline sales teams.
- Ensure alignment between strategic objectives and field-level execution.
Business Reviews & Executive Reporting
- Prepare executive presentations, management reports, and business performance reviews.
- Track key initiatives and provide progress updates to senior stakeholders.
- Support leadership forums with meaningful insights and recommendations.
- Translate complex performance data into clear business actions.
Campaign Management & Growth Initiatives
- Monitor campaign effectiveness and recommend enhancements to improve customer acquisition and product adoption.
- Work with stakeholders to deliver targeted growth initiatives and business development campaigns.
- Drive execution excellence across all sales and portfolio growth programs.
- Contribute to increasing portfolio profitability and customer engagement.
Education
- Bachelor's Degree or equivalent qualification.
Experience
- Minimum 8 years of banking experience.
- Experience within Business Banking, SME Banking, Sales Strategy, Portfolio Management, Product Management, or Analytics.
- Proven track record in driving cross-sell, upsell, sales effectiveness, or portfolio growth initiatives.
- Experience preparing senior management presentations, dashboards, and business reviews.
Industry Exposure
- Strong understanding of Business Banking products, customer segments, and sales processes.
- Experience working closely with frontline banking teams and senior stakeholders.
- Strong commercial awareness and revenue growth orientation.
- Exposure to analytics-driven decision making and performance management.
What’s In It For You:
- Competitive, performance-linked compensation.
- Medical coverage for you and your family.
- Comprehensive life insurance.
- Opportunity to work directly with senior business leaders and influence strategic decisions.
- Exposure to enterprise-wide sales and growth initiatives.
- A collaborative environment focused on innovation, performance, and continuous improvement.
- Career growth opportunities within one of the UAE's leading banks.
Skills:
- BusinessBankingExpertise: Strong understanding of SME and Business Banking products and sales dynamics.
- CommercialAcumen: Ability to identify growth opportunities and drive revenue outcomes.
- Analytics&Reporting: Advanced dashboarding, data analysis, and performance reporting capabilities.
- StakeholderManagement: Strong influencing and relationship-building skills across multiple business functions.
- StrategicThinking: Ability to translate business objectives into actionable initiatives.
- Communication&Presentation: Excellent written, verbal, and executive presentation skills.
- ExecutionExcellence: Proven ability to drive initiatives and deliver measurable results.