Summary
Mashreq is hiring a senior technology leader to drive retail technology transformation across risk, regulatory systems, and digital banking platforms. The role leads modernization of BPM platforms and regulatory applications, and enables end-to-end digitization of onboarding and processing workflows for credit cards, personal loans, mortgages, and overdrafts. It coordinates integrations with core banking, fintech, in-house workflows, and external systems, while advancing AI-powered automation and prompt engineering. The role works with business, technology, risk, and compliance leaders to strengthen governance and deliver scalable, secure solutions.
The posting
As published on mashreq.com. Pulled from the employer's site and shown as they wrote it.
This role is responsible for leading Retail technology transformation initiatives across Risk, Regulatory systems, and digital banking platforms with close interaction of business heads (RBG, Credit Management, Risk, CX etc). The candidate will act as a strategic advisor and execution leader, driving platform modernization, strengthening delivery governance, and enabling AI-led innovation, including prompt engineering adoption, while ensuring scalable, resilient, and secure technology solutions across the organization.
This role will also drive modernization and optimization of BPM platforms, Risk Regulatory applications which interacts with AECB, Central Bank and external systems like DLD etc enabling end-to-end process digitization across onboarding and processing workflows (for Credit Card, Personal Loans, Mortgage and Over Draft). It will ensure seamless integration between Inhouse solutions of BPM workflows and Regulatory applications, core banking, and fintech platforms, while embedding AI-powered automation and intelligent workflows. x
Operating at a senior leadership level, the role will influence stakeholders across Technology, Business, Risk, and Compliance to deliver high-impact, compliant, and efficient digital transformation outcomes.