Summary
Accor is hiring a Villa Attendant at Raffles Al Areen Palace Bahrain in Manama. The role involves cleaning assigned guest villas to housekeeping standards, keeping vacant villas clean and inspected, and coordinating maintenance issues with housekeeping and engineering teams. The attendant also responds to guest requests and follows daily schedules, events, and preferences. Prior housekeeping experience, English proficiency, professional grooming, teamwork, and attention to detail are required.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
Job Description
- All the assigned villas must be cleaned as per housekeeping standard
- Ensure that our Accor Hotel’s values are being practiced/demonstrated in our daily interactions with our colleagues and external guests.
- Ensure to keep professional and amicable interactions with all the departments in the resort and to each individual regardless of their job levels.
- Ensure that all maintenance issues raised daily (work orders) and liaise with Housekeeping supervisor to make sure the requested jobs are attended put the resort standard.
- Follow-up any pending maintenance issues from engineering department not exceeding a day.
- Communicate with Housekeeping coordinator or supervisor regarding the status of the villas at all times.
- All the vacant villa must keep vacant clean inspect status throughout the day .
- Ensure the cleanliness of guest villas and public areas are uttermost important and this is 100% responsibility of housekeeping team.
- Understand daily movements, schedule tasks, events and special requests.
- Ensure all the guest requests and preferences are attended within 10 minutes without any delay.
- Understand the operational demands, urgencies and priorities while working on villa attendant shift.
- Maintain quality and the standard of the housekeeping service at all time without compromising.
Qualifications
- Prior experience as housekeeping attendant.
- Writing, reading & oral proficiency in the English language
- Must be well presented and professionally groomed at all times
- Team player with strong interpersonal skills and attention to detail
Additional Information
- Opportunity to join the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.