Summary
Alabbar Enterprises is a UAE-based group representing retail brands and food and beverage concepts. The waiter takes orders, enters them into the POS system, serves food and drinks, and coordinates with kitchen and service staff. The role also involves preparing and cleaning the restaurant, replenishing service areas, and responding to guest needs and complaints. A high school diploma or equivalent is required; food and beverage or customer service experience is preferred. The position is based in Abu Dhabi, and competitive salary and benefits are offered.
The posting
As published on alabbarenterprises.com. Pulled from the employer's site and shown as they wrote it.
Our Story:
Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Kuku under its umbrella.
An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.
Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.
The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.
Job Summary:
Responsible in taking food and beverage orders, suggestive selling, serving orders to guests and ensuring complete guest satisfaction.
Job Responsibilities:
- Making the guest feel at home and taken care of throughout their experience.
- Setting up / opening and closing the restaurant.
- Explaining the daily specials / chef recommendations.
- Taking order and punching them into the POS system.
- Communicate order details to the kitchen staff.
- Coordinate with kitchen staff to ensure timely and accurate order preparation.
- Regularly update customers on the status of their orders.
- Handle complaints from clients.
- Serving food and drinks.
- Liaising with bartenders and runners to ensure smooth operations.
- Taking out the empty plates, glasses and condiments after the guests have finished.
- Cleaning the restaurant.
- Cleaning applicable operational equipment.
- Re-stocking service areas & condiments.
- Performing other reasonable job duties as assigned by direct supervisors from time to time.
Job Requirements:
- High School Diploma or equivalent.
- Experience in food and beverage preparation or customer service preferred.
- Capability to perform repetitious duties.
- Capability of working in a high-pressured environment.
- Dedication to customer satisfaction and service excellence.
- Based or willing to relocate to Abu Dhabi.
What We Offer:
- A supportive and friendly team.
- Career growth opportunities.
- Competitive salary and benefits.