Summary
Accor is seeking a Waiter to join the Food & Beverage team at Fairmont Riyadh in Riyadh, Saudi Arabia. The role includes welcoming guests, taking and serving orders, processing payments, maintaining the dining area, and coordinating with kitchen staff. Applicants should have waiter experience, strong communication and customer-service skills, and proficiency with POS systems and payment handling. Fluency in English is required; Arabic or other languages are a plus.
The posting
As published on accor.com. Pulled from the employer's site and shown as they wrote it.
Company Description
Gründe für Accor zu arbeiten?
Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Persönlichkeit passen.
Wir unterstützen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafür, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen Möglichkeiten von Accor erkunden kannst.
Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam können wir die Gastronomie und Hotellerie von morgen verändern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/.
Tu das, was Du liebst, trage etwas für die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS
Job Description
We are seeking an enthusiastic and customer-focused Waiter to join our team in Riyadh, Saudi Arabia. As a Waiter, you will play a crucial role in ensuring our guests have an exceptional dining experience by providing professional and attentive service.
- Greet and seat guests in a friendly and welcoming manner
- Present menus, including daily specials, and answer questions about menu items, ingredients, and preparation methods
- Take accurate food and beverage orders using our point-of-sale (POS) system
- Serve food and drinks in a timely and professional manner
- Ensure tables are set correctly with appropriate linens, china, glassware, and silverware
- Maintain a clean and organized dining area throughout service
- Process payments accurately and efficiently
- Collaborate with kitchen staff to ensure order accuracy and timely delivery
- Address guest concerns promptly and professionally, escalating issues to management when necessary
- Assist in opening and closing procedures, including restocking supplies and cleaning assigned areas
- Stay informed about menu changes, restaurant policies, and local events that may impact service
- Adhere to all food safety, sanitation, and hygiene standards
Qualifications
- Excellent communication and interpersonal skills
- Proven experience as a waiter in a fast-paced restaurant environment
- Strong customer service orientation with a friendly and professional demeanor
- Ability to work efficiently in a team while also handling tasks independently
- Detail-oriented with excellent memory and multitasking abilities
- Proficiency in using POS systems and handling cash/credit card transactions
- Knowledge of food safety and hygiene standards
- Physical stamina to stand and walk for extended periods
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Basic math skills for calculating bills and handling payments
- Passion for food and beverage service
- Strong time management and organizational skills
- Ability to remain calm and professional in high-pressure situations
- Fluency in English; knowledge of Arabic or other languages is a plus
Additional Information
Your Team and Working Environment:
Join our vibrant and collaborative Food & Beverage team as a Waiter, where guest satisfaction, attention to detail, and teamwork are highly valued in a fast-paced and supportive environment. We foster a culture of continuous learning, respect, and service excellence, ensuring each team member plays an essential role in delivering memorable dining experiences.
Our Commitment to Diversity & Inclusion:
We take pride in being an inclusive organization dedicated to attracting, hiring, and nurturing diverse talent. We firmly believe that diversity fuels creativity, enhances guest service, and drives excellence across all areas of our operation — including the restaurant floor.