Summary
Rotana Hotels is hiring a Waiter / Waitress for Towers Rotana in Dubai. The role involves serving food and beverages, greeting and seating guests, and providing personalized service. The successful candidate will learn the outlet menu, monitor service quality, maintain cleanliness and equipment, and handle guest queries or complaints. The position also requires preparing for service, minimizing wastage, and using upselling techniques.
The posting
As published on rotana.com. Pulled from the employer's site and shown as they wrote it.
We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.
This position is based at Towers Rotana.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
Job Details
Posted Date:
2026-09-30
Job Location:
United Arab Emirates - Dubai
Department:
Food & Beverage
Preferred Candidate
Career Level:
Entry Level