Summary
Wynn Al Marjan Island is recruiting a Representative for its Wynn Rewards team at its resort in Ras Al Khaimah. The role involves welcoming guests, enrolling members, processing transactions and account updates, promoting offers, and responding to inquiries. Applicants should have a high school diploma or equivalent, 1–2 years of guest service experience, and fluency in English; Arabic or other languages are a plus. Candidates must pass a gaming licensing background check. The posting mentions salary paid in AED but does not state an amount.
The posting
As published on wynnalmarjanisland.com. Pulled from the employer's site and shown as they wrote it.
About Wynn Al Marjan Island:
Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.
About the Position:
Wynn Al Marjan Island is currently seeking a Representative to join the Wynn Rewardsteam.
The primary duties and responsibilities of this role are:
Greet and assist guests at the Wynn Rewards desk and gaming registration areas with professionalism and courtesy
Enroll new members into the Wynn Rewards program and clearly explain benefits
Process member transactions, redemptions, and account updates accurately
Promote current offers, events, and exclusive member experiences
Resolve guest inquiries and escalate issues to the Manager when necessary
Maintain up-to-date knowledge of program policies, promotions, and resort services
Collaborate with other departments to enhance member satisfaction and engagement
Uphold Wynn brand standards in all guest interactions
About You:
The ideal candidate for this position will have the following experience and qualifications:
High school diploma or equivalent; diploma or degree in Hospitality or Marketing preferred
Minimum 1-2 years of guest service experience, ideally in luxury hospitality or gaming
Excellent communication and interpersonal skills
Comfortable using CRM systems and basic data entry tools
Fluency in English required, Arabic or other languages a plus
Passion for luxury service and creating memorable guest experiences
Must pass gaming licensing background check
About Wynn Al Marjan Island’s Benefits:
We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.