Summary
Kpler provides intelligence and data on commodities, energy, and maritime markets. The Account Manager will manage strategic client accounts across the Middle East and Africa, identify upsell and cross-sell opportunities, and negotiate renewals and expansion agreements. The role also involves advising clients on the use of Kpler intelligence, maintaining Salesforce records and forecasts, and sharing client and competitor insights with internal teams. Candidates should have account management or sales experience with a data provider, fluency in English and Arabic, and a record of achieving sales expansion targets. The location is Dubai.
The posting
As published on kpler.com. Pulled from the employer's site and shown as they wrote it.
At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.
Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.
About the Role
Drive Portfolio Expansion: Direct and grow a portfolio of strategic accounts across the MEA region, systematically uncovering and closing upsell and cross-sell opportunities to exceed growth targets.
Deliver Strategic Commercial Guidance: Partner with clients to align Kpler intelligence with their multi-year planning, demand forecasting, and operational workflows.
Lead Contract Negotiations: Commercialize and negotiate renewals and expansion agreements, ensuring profitable terms and complete compliance with company policies.
Capture Market & Competitor Insights: Gather direct feedback from client interactions to inform product development, business unit initiatives, and competitive positioning.
Maintain Pipeline & CRM Accuracy: Manage sales activity and account health within Salesforce, providing predictable pipeline forecasts in close collaboration with Sales Operations.
Foster Cross-Functional Alignment: Collaborate with Customer Success, Marketing, and Product teams to ensure seamless client delivery and contribute to broader corporate initiatives.
As an Account Manager for Commodities in the MEIA (Middle East & Africa) region, you will play a pivotal role in driving commercial growth and expanding Kpler's presence across key regional markets. Operating as a strategic partner to our client portfolio, you will identify high-value expansion opportunities, negotiate profitable renewals, and elevate customer relationship management. By connecting client market needs directly with internal strategy, you will help shape product direction and empower regional market leaders with real-time trade intelligence.
Key Responsibilities
Experience & Background
Experience in Account Management or Sales within a data provider company, with exposure to SaaS or DaaS models (ideally background in financial data or commodities data platforms).
Professional fluency in both English and Arabic, with strong written and verbal communication skills tailored for regional client relationship management and negotiations.
Proven track record of hitting and exceeding sales expansion targets through structured account planning and proactive opportunity generation.
Demonstrated negotiation skills with experience managing contract cycles and partnering with cross-functional stakeholders (Customer Success, Sales Operations, Marketing).
Strong self-motivation, high accountability, and the resilience to excel within a fast-paced, dynamic growth environment.
We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us?
We make things happen
We act decisively and with purpose, going the extra mile.
We build together
We foster relationships and develop creative solutions to address market challenges.
We are here to help
We are accessible and supportive to colleagues and clients with a friendly approach.
Our People Pledge
Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.
Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.