Summary
The Chefz is hiring an Account Manager in Riyadh to manage relationships with vendors of add-on products and maintain product availability, quality, and replenishment. The role coordinates stock models, pricing, packaging, vendor data, and performance reporting with internal teams. It also identifies new brands, manages partnership discussions, and supports onboarding and launch activities. Applicants should have a bachelor's degree in a related field and at least 1 year of experience in account management, sales, or client-facing work.
The posting
As published on thechefz.co. Pulled from the employer's site and shown as they wrote it.
Job purpose:
Manage and grow relationships with add-on product vendors (cakes, chocolates, sweets, spa,
lifestyle brands, and similar partners) to ensure product availability, quality, timely
replenishment, alignment with The X calendar, and smooth operational integration.
The role focuses on transforming vendor interactions from ad-hoc communication into
structured, predictable, and scalable partnerships, while also identifying and onboarding new
brands through a structured pipeline.
Responsibilities:
1. Vendor Relationship Management
- Own day-to-day communication with assigned vendors.
- Build long-term, trust-based partnerships with clear points of contact.
- Conduct regular check-ins (weekly / bi-weekly) with vendors.
- Maintain updated vendor profiles (contacts, SKUs, prices, lead times, MOQs).
2. Item Availability & Follow-Up
- Track availability of all add-on SKUs.
- Follow up on low-stock or at-risk items before shortages occur with warehouse team.
- Confirm lead times and replenishment schedules.
- Ensure discontinued or replaced items are communicated early.
4. Storage & Stock Model Coordination
- Work with Operations to define storage models per vendor:
- Vendor-held stock
- The X warehouse stock
- Consignment stock
- Ensure agreed stock quantities are respected.
- Track aging stock and slow movers.
5. Pricing & Commercial Terms
- Ensure updated price lists are always available.
- Flag margin risks to management.
6. Quality & Packaging Control
- Ensure items meet The X quality and brand standards.
- Coordinate packaging improvements when needed.
- Handle quality complaints with vendors and ensure closure.
7. Data & Reporting
- Maintain SKU lists and vendor master data in system.
- Prepare weekly reports covering:
- Stock status
- Risks
- New items
- Operational issues
- Prepare monthly vendor performance summaries.
8. New Brand Acquisition & Pipeline Management
- Identify and approach new brands aligned with The X positioning.
- Build and manage a structured pipeline for potential vendors and partners.
- Conduct partnership meetings, negotiations, and onboarding discussions.
- Track pipeline stages from lead → negotiation → onboarding → live.
- Coordinate with internal teams to ensure smooth brand launches and activation.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- At least 1 year of experience in Account Management, Sales, or dealing with clients.
- Strong communication and interpersonal skills.
- Customer-oriented attitude with the ability to work independently and within a team.
- Basic understanding of sales principles and customer service practices.
- Excellent communication and interpersonal skills, with the ability to build rapport and influence decision-makers.