Summary
Miral is hiring an Assistant Sales Manager to lead its hotel sales channel for attraction tickets across the UAE, with a focus on Abu Dhabi and expansion to other emirates. The role includes building relationships with DMC partners, hotel desk and concierge staff, and hotel management; developing hotel marketing materials; monitoring sales; and training hotel teams. The successful candidate will have a bachelor’s degree, at least 4 years of proactive sales experience in the UAE, account management and business development experience, and experience with hotels or attractions. Good spoken and written English and a UAE driving license are required.
The posting
As published on miral.ae. Pulled from the employer's site and shown as they wrote it.
Job Overview
This proactive sales position is responsible for driving attraction ticket sales from hotels. With the primary focus of this role being to sell as many destination attractions as possible to hotel guests in UAE, your role will be to use all our existing distribution to influence the sale of our tickets through hotel desks and concierge desks. You will be responsible for building close relationships with our DMC partners who operate the hotel desks, the hotel desk staff and the concierge staff. Your role will be to maintain a very regular contact frequency with the front-line salespeople, to provide regular activities with the teams to keep them connected to our incredible destination and to provide frequent training and destination updates so that our parks are always front of mind
Job responsibility
- Manage end-to-end hotel sales channel for UAE hotels with key focus on Abu Dhabi hotel sales.
- Develop and implement the marketing collaterals strategy in hotels in UAE (Digital and Print)
- Develop initiatives along with Transportation Team to improve the ridership in UAE
- Develop and maintain market leading relationships with key personnel in the hotel sales distribution chain including relevant DMC partners, hotel desk staff, concierge staff and hotel management teams
- Identify new distribution opportunities and ensure that Miral Destinations and assets are front & center of attraction point of sale in hotel environments. Understand hotel guest mix and source market mix to ensure attention is focused on hotels with best yield or volume opportunities
- Monitor monthly sales from Concierge and Sales Team and keep management informed of all trends and developments
- Liaise with hotel Marketing teams and B2B Marketing Teams (MD) to ensure we provide required marketing collateral in Guest-facing areas in respective hotels.
- Coaching and conducting appraisals for direct reports.
- Build and strengthen relationships with existing and new partners, industry organizations to enable future bookings. Activities include individual sales calls, prospective client entertainment, FAM trips, etc.
- Understands the overall market competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Contribute to the success of projects & overall sales strategy of the Hotel Product and Sales Team
- Work closely with hotel commercial and marketing teams and maintain strong relationships with hotel front line sales team.
- Support Head of Sales with any initiative/action plan, assign tasks.
- Maintains sales team results by counseling and disciplining employees, planning, monitoring, and appraising job results.
- Work closely with international teams and maintain strong relationships with DMCs who own travels desk at the hotels.
- Make ongoing recommendations for cost-effective improvements to our processes where you see opportunities to drive growth
- Conduct product training & educational webinars for hotels as and when possible
- Manage end to end hotel sales channel for UAE Hotels with expansion of Hotel Partnership penetration to other emirates apart from AUH Hotels.
- Keep hotel channels updated with all latest news and developments from our destinations by maintaining and using CRM system
- Recommend and implement new product developments to reflect what the market requirements are for hotel guests
Job Essentials
- Bachelor’s degree
- Good written and spoken English
- Full driving license
- Minimum of 4 years of experience in proactive sales within UAE.
- Account management and business development experience
- Great conversationalist with strong interpersonal skills
- Experience of managing sales contract agreements
- Previous experience working with hotel / attractions
- Strong communication skills (telephone sales, verbal, listening, writing, presentation platform)
- Strong multi-tasking organizational skills
- Excellent PowerPoint, Excel and Word skills
- Comfortable presenting
- UAE Driving License