Summary
Ennismore is hiring an Assistant Waiter for SLS Dubai Hotel and Residences in Dubai. The role supports table preparation and service, assists the head waiter with mise en place and table resetting, and presents food and beverages to hotel standards. Duties also include communicating guest feedback, maintaining service areas, and completing opening, closing, and cleaning procedures. Applicants need a high school diploma or equivalent, 1–2 years in a public-contact role (preferably at an upscale or lifestyle hotel), and strong English communication skills.
The posting
As published on ennismore.com. Pulled from the employer's site and shown as they wrote it.
Company Description
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.
Job Description
• Provide friendly, courteous, and professional service at all times. • Maintain clear and effective communication with the management, ensuring that operational updates, guest feedback and any concerns are promptly communicated. • Maintain complete knowledge of all menu items. • Prepare and check tables before service. • Support the head waiter with mise en place, table resetting and preparation before and during the service. • Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest. • Ensure that all cleaning duties are completed in allocated times to the Company standards • Complete all opening and closing procedures. • Set up and maintain tables, stations and service areas according to hotel/ restaurant standards. • Be assertive and attentive at ALL times. • Have thorough knowledge of all product and service procedures. • When presenting the food or beverages to the guests, ensure to present the dishes according to the hotel/ restaurant standards.
Qualifications
• High School Diploma or equivalent required • One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel • Possess a gracious, friendly, and fun demeanor • Ability to multitask, work in a fast paced environment and have a high level attention to detail • Strong verbal and written communication skills in English • Maintain positive and productive working relationships with other employees and departments • Ability to work independently and to partner with others to promote an environment of teamwork