Summary
Emirates Islamic is hiring a customer-facing bank teller in Dubai. The role processes deposits, withdrawals, transfers, payments, currency exchanges and other transactions, and supports customers with account services and inquiries. Applicants need a high school diploma or equivalent, basic math and computer skills, and strong communication and accuracy; cash-handling or customer-service experience is an advantage. The posting is for UAE nationals.
The posting
As published on emiratesislamic.ae. Pulled from the employer's site and shown as they wrote it.
As a customer-facing professional, you will be responsible for handling transactions, assisting customers with their service needs, and delivering an exceptional customer experience while ensuring accuracy, efficiency, and compliance with organizational standards.
Responsibilities
Key Responsibilities
- Process financial transactions accurately, including
- Deposits, withdrawals, transfers, loan payments, and check cashing.
- Issuing cashier’s checks and handling currency exchanges.
- Open and close customer accounts while ensuring compliance with bank policies.
- Assist customers by identifying their needs and providing relevant product and service information.
- Direct customers to appropriate branch representatives for specialized assistance.
- Reconcile cash drawers at the end of the shift, count and package coins and currency, and manage excess or damaged cash.
- Maintain accurate records of transactions and special customer requests.
Deliver exceptional customer service by addressing inquiries and providing solutions promptly and professionally.
What We’re Looking For
- Education: High school diploma or equivalent.
- Experience: Previous experience in cash handling or customer service is an advantage.
- Basic math and computer proficiency.
- Strong communication and customer service skills.
- Excellent time management and organizational abilities.
- High level of accuracy and attention to detail.
Ability to work in a fast-paced environment while maintaining a professional demeanor.
Why Join Emirates Islamic?
- Be part of a trusted and innovative financial institution with a strong presence across the UAE.
- Gain hands-on experience in banking operations and customer service.
- Develop your career in a supportive and inclusive environment.
- Contribute to a team that values professionalism, integrity, and community impact.