Summary
Amazon is hiring a Channel Team Lead for its Hub Delivery program in Riyadh. The role leads and coaches Account Development Executives who onboard and manage local retail partners, while monitoring activation, operational and delivery-quality targets. It also involves resolving field issues with Operations, Last Mile and Program teams, and sharing insights to improve the program. Applicants must be Saudi nationals and have at least 1 year of experience in a customer-facing environment, warehousing, logistics or manufacturing, along with Microsoft Office and Excel experience.
The posting
As published on amazon.com. Pulled from the employer's site and shown as they wrote it.
The Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment.
Key Job Responsibilities
- Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model
- Provide hands-on coaching in prospecting, onboarding, and performance management
- Foster a culture of accountability, commitment, and field excellence
- Monitor team KPIs across operations, activation, and delivery quality
- Identify systemic issues within territories and implement corrective action plans
- Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality
- Provide consolidated field insights to improve program design, partner experience, and scalability
Key job responsibilities
The Channel Team Lead – Hub Delivery will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding, and managing local retail partners in Amazon's Hub Delivery program. This is a leadership role that combines field execution with strategic vision, ensuring that ADEs achieve activation, and performance targets while maintaining Amazon's high delivery standards. The Channel Lead will serve as coach, problem-solver, and results driver, enabling their team to succeed in a dynamic, goal-oriented environment.
Key Job Responsibilities
- Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model
- Provide hands-on coaching in prospecting, onboarding, and performance management
- Foster a culture of accountability, commitment, and field excellence
- Monitor team KPIs across operations, activation, and delivery quality
- Identify systemic issues within territories and implement corrective action plans
- Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality
- Provide consolidated field insights to improve program design, partner experience, and scalability
-1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
-Experience with Microsoft Office products and applications
-Experience with Excel
- Experience in customer-facing environment, warehousing, logistics or manufacturing
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