Summary
Logicom is hiring a Cisco Presales Engineer in Kuwait City, Kuwait, with 3–5 years of experience stated in the listing. The role supports the Sales Team by understanding customer requirements, designing Cisco solutions, delivering presentations and demonstrations, and contributing to proposals and proof-of-concept activities. It also involves partner enablement, customer technical support, and handovers to implementation teams. The posting seeks networking knowledge, strong communication and problem-solving skills, and typically a relevant bachelor’s degree; CCNP certification is valued.
The posting
As published on logicom.net. Pulled from the employer's site and shown as they wrote it.
Job Overview
We are hiring a motivated Cisco Presales Engineer in Kuwait. This role involves working closely with the Sales Team to understand customer needs, designing tailored Cisco-based solutions, delivering technical presentations, and assisting in proposals and POCs.
Duties & Responsibilities
Assisting the Sales Team in understanding customer technical requirements and business objectives.
Helping design and propose Cisco solutions that address customer needs, including hardware, software, and services.
Delivering clear and compelling technical presentations and product demonstrations to customers.
Troubleshooting basic technical issues during the presales process.
Contributing to the development of technical sections of proposals, including Bill of Materials (BOMs) and solution architectures.
Responding to customer technical questions and providing clarifications.
Assisting in the planning and execution of POCs to showcase the value of Cisco solutions in a customer's environment.
Developing and maintaining positive relationships with customers and internal Teams (sales, engineering, etc.).
Organizing partner training and enablement sessions for partners.
Staying updated on Cisco products, technologies, and industry trends.
Understanding and articulating Cisco's differentiators against competitors.
Working closely with senior presales engineers and other technical specialists to learn and contribute to complex deals.
Supporting the handover of technical details to the post-sales and implementation Teams.
Skills & Qualifications
A strong understanding of fundamental networking concepts (TCP/IP, routing protocols, switching, wireless, security), and ideally exposure to Cisco technologies in one or more areas, such as:
Networking: Basic knowledge of LAN/WAN, routing protocols (e.g., OSPF, BGP), switching technologies.
Security: Familiarity with firewalls, VPNs, intrusion prevention systems.
Collaboration: Understanding of unified communications, video conferencing.
Data Center: Basic awareness of servers, storage, virtualization.
Cloud: Introductory knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their networking aspects.
Communication Skills: Excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
Ability to deliver engaging and informative presentations.
Strong analytical and problem-solving abilities to understand customer challenges and propose effective solutions.
A proactive attitude towards learning new technologies and solutions.
Ability to work effectively within a team and collaborate with various stakeholders.
A strong focus on understanding and addressing customer needs.
Ability to manage time effectively and prioritize tasks.
Fluency in English is usually essential; additional languages (like Arabic) can be a significant advantage.
A bachelor's degree in engineering (Electrical, Electronic, Computer), Computer Science, Information Technology, or a related field is typically required.
Certifications like CCNP (Cisco Certified Network Professional) in Routing and Switching, Security, or Collaboration are highly valued and demonstrate a foundational understanding of Cisco technologies.
Prior internship or entry-level experience in IT, networking, or a customer-facing technical role is a plus.
A demonstrable interest in technology and an eagerness to learn about Cisco solutions.
Remuneration
An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.
Equal Employment Opportunity
Logicom is committed to provide equal employment opportunities for all regardless of their race, color, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.
Disclaimer
We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.
Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.