Summary
Tameeni, an online insurance aggregator in Saudi Arabia, is hiring a Claims Officer in Riyadh. The role involves processing and assessing claims, verifying documentation, following up on missing information, and communicating with claimants and stakeholders. Candidates need a bachelor’s degree in Insurance, Business Administration, or a related field, an IFCE certification, and 0–3 years of relevant experience. Arabic and English communication skills are required.
The posting
As published on tameeni.com. Pulled from the employer's site and shown as they wrote it.
About Tameeni
Tameeni is the first authorized online insurance aggregator in KSA, providing innovative digital insurance solutions across multiple insurance products. Through technology and a customer-centric approach, Tameeni aims to simplify the insurance journey and deliver a seamless digital experience to its customers.
Job Summary
The Claims Officer is responsible for processing and assessing insurance claims accurately and efficiently, ensuring compliance with company policies and regulatory requirements, while supporting claimants and relevant stakeholders throughout the claims process.
Job Objectives
Ensure accurate and timely processing of insurance claims.
Verify claim documentation and assess claim validity.
Support a smooth and efficient claims experience.
Ensure compliance with internal policies and applicable regulatory requirements.
Maintain accurate and complete claims records.
Claims Processing & Assessment
Process insurance claims accurately and within the required timelines.
Review and verify claim documentation for completeness and accuracy.
Assess claim validity in accordance with applicable policies and procedures.
Follow up on missing information or documentation when required.
Customer & Stakeholder Communication
Communicate with claimants regarding claim requirements and status.
Coordinate with relevant internal and external stakeholders throughout the claims process.
Handle claim-related inquiries and provide appropriate support.
Compliance & Documentation
Maintain accurate and up-to-date claims records.
Ensure claims are processed in accordance with company policies and regulatory requirements.
Escalate claim issues or exceptions when required.
Educational Qualification
Bachelor’s degree in Insurance, Business Administration, or a related field.
Licenses & Certifications
IFCE certification is required.
Previous Work Experience
0–3 years of experience in claims processing or a relevant insurance function.
Skills and Abilities
Strong analytical and problem-solving skills.
Strong communication and interpersonal skills.
Good attention to detail and accuracy.
Good organizational and time-management skills.
Ability to communicate effectively in Arabic and English.