Summary
Hilton is seeking a Cluster Learning & Development Executive in Makkah. The role coordinates onboarding, mandatory and job-specific training, employee development activities, trainee programs, and digital learning. Duties include maintaining training records, monitoring course completion, preparing reports and KPIs, and working with departments and training providers. Applicants should have a relevant bachelor’s degree, 1–2 years of related experience, and good command of English and Arabic.
The posting
As published on hilton.com. Pulled from the employer's site and shown as they wrote it.
Exceptional Hospitality Starts with You
Coordinate and support L&D activities, including onboarding, training programs, mandatory learning, employee development, training records, and reporting. Work closely with departments to identify training needs and support continuous learning and career development.
Responsibilities
- Coordinate L&D programs and training activities.
- Support new joiner onboarding and orientation.
- Coordinate mandatory and job-specific training.
- Identify and follow up on training needs with departments.
- Maintain accurate training records and attendance.
- Monitor completion of required learning programs.
- Prepare training reports and KPIs.
- Support employee development and career growth initiatives.
- Coordinate internship, Tamheer, and trainee programs.
- Support Hilton learning platforms and digital training.
- Collect training feedback and evaluate effectiveness.
- Coordinate with internal and external trainers and training providers.
- Support career fairs, workshops, and university partnerships.
- Ensure training activities follow Hilton standards and policies.
Qualifications
What It Takes to Make the Stay
- Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, Education, or a related field.
- 1–2 years of experience in Learning & Development, Training, or Human Resources, preferably in the hospitality industry.
- Strong communication, presentation, and organizational skills.
- Good knowledge of Microsoft Office, especially Excel and PowerPoint.
- Experience with LMS / HR systems is preferred.
- Good command of English and Arabic.
- Strong interpersonal skills and ability to work with different levels of employees.
- Ability to manage multiple tasks and meet deadlines.