Summary
Al Mulla Group is hiring a Customer Service Officer in Kuwait to receive and process customer vehicles, understand service requirements, and open service orders. The role coordinates with customers and technical supervisors, and follows up on vehicle delivery and payment. Applicants need a diploma in any discipline, with Mechanical, Electronic, or Computer studies listed, and 0–3 years of relevant experience. Arabic and English communication skills are required; Microsoft Office proficiency is expected, while SAP is an advantage. The posting specifies Kuwaiti nationality and lists an attractive salary without stating an amount.
The posting
As published on almullagroup.com. Pulled from the employer's site and shown as they wrote it.
Job Title :
Customer Service Officer
Responsibilities
•Receives, Manages, and processes Customer vehicles, understand their requirements; open service orders. •Coordinate between Customers and Technical Supervisors. •Open job orders in Computer, •Follow-up with customers for taking delivery, and payment.
Educational Qualifications
Education Degree
: Diploma
Major
: Any discipline (Mechanical/Electronic/Computer)
Experience
Years of Experience
: 0 - 3 Years
Field of Experience
: Customer service, order coordination, handling customer inquiries and complaints, sales support, and coordination with internal departments.
Skills
•Excellent verbal and written communication skills in Arabic & English •Proficient in Microsoft Office, Proficiency in SAP will be an added advantage.
Other Requirements
Gender
: Male
Age
: 21 - 30 Years
Preferred Language
: Arabic, English
Duty Shift / Timings
: One Shift / 7.30 am to 4.00 pm
Salary & Benefits
Salary
: Attractive Salary
Other Benefits
: As per the company policy.
Job Remarks
No of Vacancies
: 2
Job Country
: Kuwait
Nationality
: Kuwait
Career Level
: Entry Level
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