Summary
AW Rostamani Group is hiring a Documentation Supervisor in Dubai. The role oversees documentation operations, including customs and import/export documents, deposit and guarantee records, and timely closure of job files. The supervisor coordinates with operations staff, keeps corporate clients informed of approved changes, and supports sales and freight forwarding teams with quotations, freight rates, and reports. Applicants should have a university degree, at least three years of experience in the same industry, good computer skills, strong communication skills, and the ability to read English.
The posting
As published on awrostamani.com. Pulled from the employer's site and shown as they wrote it.
Job purpose
To provide proper customer service with related to DO collection, Customs related works; handle other import/export related work documents.
Job responsibilities
- Make sure that all operation related to documentation department is undertaken properly and all work done in time by documentation assist and clerk.
- To oversee deposit and custom standing guarantee record / IOU of assistant.
- Constantly keep in touch with corporate clients and keep them updated on changes by issuing circular after approval from Operation Manager.
- See to that delegated job or customer assigned job are taken care by assistance and clerks.
- To run the department without any compliant.
- Ensure timely closer of job files.
- Co-ordinate with all operation staff for smooth running of the operation.
- Prepare the Quote as and when requested by Sales Manager.
- Keep the Freight rates updated and reply to Sales manager as and when requested.
- Keep yourself updated on day-to-day changes in rules and regulation of Customs and other related Govt: department and tariff in shipping / customs / port / chamber / consulates or any other related to documentation job.
- Ensure the compliance of Customs rules and regulation on all transaction.
- Provide all sort of report and support as and when requested by Sales & Freight Forwarding Manager.
Educational Qualification
- Graduation from any reputed University level
Work Experience
- Minimum 3 years’ experience in same industry
Competencies
- Able to get on with others and be a team player and interpersonal relations & be able to work in multicultural environment.
- Good knowledge in computer applications and excellent communication skill both oral and written.
Languages
- Able to read English.