Summary
Hilton is hiring an Engineering Administrator and Order Taker for its hotel team in Abu Dhabi. The role provides administrative support to the Engineering office and receives, logs, assigns, and follows up on service and maintenance requests. It also involves handling calls and emails and coordinating with hotel departments and engineering team members. The posting specifies that the role is for an Emirati.
The posting
As published on hilton.com. Pulled from the employer's site and shown as they wrote it.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Engineering Administrator & Order-Taker (Emirati), you’re not just supporting seamless operation of the hotel's engineering department – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Support daily office operations: Provide administrative support for the Engineering office in accordance with company standards and procedures
- Manage order-taking requests: Receive and log engineering service requests, assign work orders to the appropriate team members, and follow up to ensure timely completion.
- Coordinate maintenance requests:Receive, record, and follow up on maintenance requests from guests and hotel departments, ensuring timely assistance from the Engineering team.
- Handle communication and coordination: Manage incoming calls and emails, assign maintenance requests, and ensure professional communication with relevant departments.
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.