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  5. Guest Experience Expert

Guest Experience Expert

  • Marriott International
  • Abu Dhabi, United Arab Emirates
  • Posted 24 Oct
  • Verified source
Job type
Full-time
Work mode
—
Seniority
Entry level
Salary
Not stated

Summary

Marriott International is hiring a Guest Experience Expert for Courtyard in Abu Dhabi. The role supports guests throughout their stay by handling operational needs and requests, completing reports, and sharing information about the local area. Candidates should have a high school diploma or equivalent; no related work or supervisory experience is required. The posting does not state salary or visa conditions.

The posting

As published on marriott.com. Pulled from the employer's site and shown as they wrote it.

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Closing date

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No closing date at the source

The employer's site doesn't give one, so this job can close any day. Check the posting before you count on it.

Check the posting on marriott.com

Skills

  • Guest Relations
  • Guest Request Handling
  • Local Area Knowledge
  • Report Writing

Marriott International

Hospitality

All jobs at Marriott International

ReferenceGH 66B2 95EF 86CB

Always check the employer's original posting for details.

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Guest Experience Expert

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