Summary
Hyatt is hiring a Guest Service Officer for the Front Office at Andaz Dubai The Palm in Dubai. The role welcomes guests and supports a smooth arrival, stay, and departure while helping the Reception team run efficiently. Applicants should have a diploma or qualification in Hospitality or Tourism Management and strong written and spoken English. Familiarity with Opera is beneficial, and Arabic, Russian, German, or French is preferred.
The posting
As published on hyatt.com. Pulled from the employer's site and shown as they wrote it.
At Andaz by Hyatt, we create memorable experiences through authentic hospitality. As a Guest Service Officer, you will be the first point of contact for our guests, delivering warm, personalized service and ensuring a seamless arrival, stay, and departure experience. You will play a key role in creating meaningful connections while upholding the exceptional service standards of the Andaz brand.
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.
Diploma/qualification in Hospitality or Tourism Management
Excellent English communications on both verbal and writing skills
Well versed with Opera system are beneficial
Language Preferred -Arabic/Russian/German/French Speaker