Summary
Hyatt is hiring a Guest Service Officer – Reservations at Andaz Dubai The Palm in Dubai. The role handles guest reservations and inquiries, aiming to provide an accurate, efficient and personalized booking experience. The officer also works with hotel teams to coordinate guest stays. A hospitality or tourism management qualification, strong written and spoken English, and familiarity with Opera are beneficial; Arabic is preferred.
The posting
As published on hyatt.com. Pulled from the employer's site and shown as they wrote it.
At Andaz by Hyatt, we create memorable experiences through authentic hospitality. As a Guest Service Officer – Reservations, you will be responsible for delivering exceptional service by handling guest reservations with accuracy, efficiency, and care. You will create a seamless booking experience, respond to guest inquiries, and work closely with hotel teams to ensure every stay begins with a personalized touch.
Diploma/qualification in Hospitality or Tourism Management
Excellent English communications on both verbal and writing skills
Well versed with Opera system are beneficial.
Language Preference: Arabic Speaker