Summary
Four Seasons is hiring a Housekeeping Coordinator for Four Seasons Hotel Riyadh in Riyadh. The role coordinates daily housekeeping activities, room status updates, guest requests, lost and found procedures, records, reports, and departmental documentation, while liaising with other hotel teams. The employer seeks strong communication, organizational, administrative, and interpersonal skills, English proficiency, and familiarity with Microsoft Office and hotel operating systems; previous housekeeping or hotel administration experience is an advantage. The posting offers a competitive net salary, housing and transportation allowances, and other benefits, but does not state an amount; preference will be given to qualified Saudi nationals.
The posting
As published on fourseasons.com. Pulled from the employer's site and shown as they wrote it.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
Localization point
In line with the hotel's localization strategy, preference will be given to qualified Saudi nationals, in accordance with applicable Saudization requirements and regulations.
The Role of the Housekeeping Coordinator
As a Housekeeping Coordinator, your role is essential in ensuring the smooth and efficient operation of the Housekeeping Department. You will serve as a key point of coordination between housekeeping team members, other hotel departments, and guests, helping to ensure that all housekeeping requests and operational requirements are handled promptly and efficiently.
Your responsibilities include coordinating daily housekeeping activities, communicating room status updates, following up on guest requests, maintaining accurate records, and assisting with departmental reports and administrative tasks. You will work closely with the Housekeeping team, Front Office, Engineering, and other departments to ensure timely communication and effective resolution of operational issues.
Attention to detail, organization, and strong communication skills are essential in this role. You will be responsible for maintaining accurate documentation, monitoring pending requests, coordinating lost and found procedures, and ensuring that all relevant information is communicated to the appropriate team members.
By maintaining efficient communication and organization within the department, you will contribute to operational excellence, guest satisfaction, and the delivery of the high standards of cleanliness, comfort, and personalized service expected at Four Seasons.
Four Seasons Hotel Riyadh
Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centers, and cultural sites, with 276 spacious and light-filled rooms, including 39 luxurious suites.
Area of Responsibility: Housekeeping Department.
Food & Beverage
The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.
Our event facilities, with a mix of Ballroom and Meeting Rooms, offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.
Spa and Wellness
Nestled within our establishment, our world-class spa offers an array of indulgent treatments across eight treatment rooms for male guests and one treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness center.
Knowledge and Skills
-Ability to read, write, and speak English.
-Strong verbal and written communication skills.
-Good organizational and administrative skills, with strong attention to detail.
-Ability to coordinate multiple requests and prioritize tasks effectively.
-Proficiency in Microsoft Office applications and hotel operating systems.
-Ability to maintain accurate records, prepare reports, and manage departmental documentation.
-Strong interpersonal skills and the ability to work collaboratively with different departments.
-Ability to handle guest requests and operational matters professionally and confidentially.
-Flexibility to work shifts, weekends, and public holidays according to operational requirements.
-Previous experience in housekeeping operations or hotel administration is an advantage.
What to Expect
-Competitive net salary in a tax-free environment.
-Competitive housing allowance.
-Transportation allowance.
-21 days' vacation.
-10 public holidays per year.
-Complimentary employee meals.
-Medical insurance.
-Life insurance.
-Employee Assistance Program.
-Worldwide complimentary room nights with Four Seasons.
-Laundry and dry-cleaning services for provided work attire.
-Growth and development opportunities.