Summary
ADCB is seeking an Officer, Corporate Services to support its GBS team in Dubai. The role coordinates in-house cleaning services and vendors, evaluates tender documents, processes invoices, and maintains branch and department telecommunications account records. Duties also include validating Etisalat bills and payments, resolving billing discrepancies, and coordinating with internal units. Applicants should have at least 3 years of administration experience, a bachelor's degree in a related field, strong interpersonal, PC, organizational and communication skills, and knowledge of the local market.
The posting
As published on adcb.com. Pulled from the employer's site and shown as they wrote it.
Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
About the business area
GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.
We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
In this role, your key responsibilities include:
- Arrange for in house cleaning services as part of business requirements, by conducting accurate control and coordination with respective vendors on the service issues to ensure that the service standards are well maintained across the Bank.
- Prepare technical analysis reports and evaluation of tender documents, providing scope of work to procurement for tender processing, conducting service evaluations and meetings with vendors in order to discuss/obtain feedback from end user.
- Process of invoices for settlement based on the units cost allocation and approvals to ensure on time payments.
- Maintain centralised telecommunication voice account database of branches and departments Bank Wide, updating new account details and existing account to ensure all details are maintained and up to date.
- Conduct validation of bills against accounts database for all account to ensure all payments are maintained in time.
- Centrally process of Bank wide payment for Etisalat telecommunication voice services covering all aspects of validation and approvals to ensure on time payments.
- Liaise with Etisalat on billing disputes, payment ageing, reconciliation on payment applications to ensure the consistent telecommunications availability.
- Coordinate with unit on irregular variances in monthly charges for clarification to ensure all payments are processes in time.
The ideal candidate should have the following experience:
- At least 3 years of experience in administration
- Bachelors Degree in related field
- Excellent inter personal and PC skills
- Strone organizational skills
- Effective communicator
- Knowledge of local market
What we offer:
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.