Summary
FMM is seeking an Operational Team Leader to coordinate soft services and maintain cleanliness standards. The role supervises and trains custodial staff, leads a team of 30–50 cleaning operatives, inspects areas, and supports the development of cleaning schedules. Applicants need relevant experience in housekeeping, cleaning, facilities management, or a related field, including at least 2 years in a team-leading or supervisory role. A relevant diploma or associate degree is required; BICSc, FIGR, or ISSA credentials are preferred. The location is Qatar.
The posting
As published on fmm.qa. Pulled from the employer's site and shown as they wrote it.
Main Purpose
An Operational Team Leader will achieve the highest quality of cleanliness by directing and coordinating the Soft Services operation in accordance with the standards and policies of FMM.
Accountabilities
- Supervise and coordinate the activities of custodial staff to ensure the highest standards of cleanliness and client satisfaction.
- Train, mentor, and motivate custodial team members, guiding proper cleaning techniques and safety procedures.
- Inspect public areas, and back-of-house areas regularly to ensure compliance with cleanliness standards and address any deficiencies promptly.
- Assist in the development and implementation of cleaning schedules.
- Ability to lead a team of 30-50 cleaning operatives.
- Advanced technical knowledge (strip & seal of floors, floor restoration, advanced chemical knowledge, knowledge of different types of cleaning equipment and machines)
Qualification
- Diploma or Associate Degree or equivalent in Business Management / Hotel & Restaurant Management / Housekeeping / Building Maintenance
- Previous experience in Housekeeping or Cleaning in Facilities Management or related field, with at least 2 years in a team leading / supervisory role
- BICSc / FIGR / ISSA (preferred)