Summary
Starlinks is hiring an Operations Manager in Dubai, UAE. The role oversees daily operations, staff, inventory, safety, quality standards, vendor relationships, and operational projects. The manager will analyze performance reports, control costs, document procedures, and lead continuous improvement initiatives. Applicants should have a bachelor's degree in business administration, supply chain management, or a related field, with knowledge of WMS, inventory control, capacity planning, and QHSE.
The posting
As published on starlinks-me.com. Pulled from the employer's site and shown as they wrote it.
Job Purpose
As an Operations Manager at Starlinks, you will play a pivotal role in overseeing day-to-day operations, ensuring efficiency, quality, and safety standards are met. Your responsibilities will include managing staff, optimizing processes, and driving continuous improvement initiatives to enhance operational performance.
Main Job Responsibilities
- Ensure adherence to quality standards and procedures to maintain high-quality output.
- Promote and enforce safety protocols and regulations to create a safe working environment for all staff.
- Oversee inventory control processes to maintain accurate stock levels and minimize stockouts or excess inventory.
- Generate and analyze operational reports to track performance metrics and identify areas for improvement.
- Address operational challenges promptly and effectively to minimize disruptions and ensure smooth operations.
- Provide training and development opportunities to staff to enhance their skills and knowledge.
- Collaborate with customer service teams to ensure customer satisfaction and address any issues or concerns.
- Monitor operational expenses and implement cost-saving measures to optimize operational costs.
- Document standard operating procedures (SOPs) and ensure adherence to them by operational teams.
- Drive continuous improvement initiatives to streamline processes and enhance operational efficiency.
- Allocate resources effectively to meet operational demands and optimize resource utilization.
- Manage relationships with vendors and suppliers to ensure timely delivery of goods and services.
- Coordinate and oversee operational projects to ensure successful implementation and achieve desired outcomes.
- Ensure adherence to quality standards and procedures to maintain high-quality output.
- Promote and enforce safety protocols and regulations to create a safe working environment for all staff.
Requirements
Education
Bachelor's degree in business administration, supply chain management, or a related field
Behavioral Competencies
- Ethical Practice
- Communication
- Health, Safety and Environment
- Accountability
- Proactiveness
- Collaboration
- Technology Advocacy
Technical Competencies
- Quality Assurance Procedures
- Warehouse Management Systems (WMS)
- Loss Prevention
- Inventory Control
- Capacity Planning
- QHSE (Quality, Health, Safety, Environment) Enabler and Promoter
- Facilities Management
- Drive Culture
- Operational Planning
- Warehouse Team Leadership
- Colleague Training and Onboarding