Summary
GEMS Education is seeking a Registrar in Abu Dhabi to manage student enrolment and admissions in line with school targets and GEMS procedures. The role includes advising prospective parents, maintaining waiting lists and student records in OASIS, coordinating annual re-enrolment, and preparing enrolment reports for school leadership. Applicants should have at least two years of customer-service experience, a record of meeting sales targets, strong communication and relationship-management skills, and advanced Microsoft Office skills. Successful applicants will undergo identity, qualification, employment-history, reference, and criminal-record checks.
The posting
As published on gemseducation.com. Pulled from the employer's site and shown as they wrote it.
Job Description
Job scope:
Manage student enrolment numbers to meet or exceed the school specific enrolment budget consistently
throughout the academic year and ensuring all students registered in accordance with the GEMS Enrolment
Process and the specific governing body.
Role and responsibilities:
Meet with prospective parents to explain admission procedures, curriculum, fee structure and regulations
in order to ensure prospective parents enrol their children at the school. Registrar’s in a similar target
market to ensure that prospective parents who cannot secure a place at the school are actively guided to
secure a place at an alternative GEMS school.
Maintain an accurate record of all places available at the school and an up to date waiting list that details
students who wish to be enrolled and have passed any necessary placement tests. Registrar’s should aim
to have 50 students per year group, fully assessed waiting to be placed.
Update, maintain and manage the student information OASIS database ensuring that up to date
information is available on a daily basis.
Ensure annual enrolment processes such as; the re-enrolment process, Parent School Contract and
registration of students, is completed within the agreed timetable.
Prepare reports for the School Principal/CEO and the corporate office reflecting; the current enrolments,
waiting lists, status of vacant seats and current conversion data. Registrars should meet regularly with
the Principal/CEO and SLT of the school to discuss the reports and assist the school with student number
projections.
If necessary, collaborate with School Principal/CEO, SLT and other members of the FOH be able to
develop and implement enrolment strategies in order to achieve budget enrolment numbers at the
school.
Maintain and create files for all new applicant, new students, current student, exiting students and alumni
and complete all exit documentation for students withdrawing from the school.
Be fully versed in all the rules and regulations of the Ministry of Education and other relevant governing
bodies (ADEK) to ensure compliance during the admission process.
Ensure the GEMS policies, procedures and codes of conduct are followed at all times and ensure all audit
items are addressed in a timely manner.
Perform other duties as requested by direct and dotted reporting line managers/supervisors.
Skills Description
Expected Qualifications:
A college Degree from a reputed university is desirable (BA or BSc)
Expected Experience:
A minimum two years in a customer service focused role.
Proven success with meeting sales targets is mandatory; ability to influence the team to deliver quality
results and meet sales targets consistently is critical.
Relationship management experience – able to build and influence professional relationships with peer
group as well as parental community.
Effective communicator (written and spoken)
Interpersonal skills, able to operate in a diverse environment
Job-Specific Knowledge & Skills:
Solid time management skills - ability to multi-task and cope with peaks of demand
Advanced user of Microsoft Office and able to utilise technology well to present facts to the
management.
Able to manage a diverse team’s performance and relationships.
Analytical Thinking
GEMS Safeguarding
GEMS Education is committed to safeguarding and promoting the welfare of children and young people. We are dedicated to creating safe, supportive, and inclusive learning environments where students can thrive, and we expect all employees, volunteers, and partners to share this commitment.
As part of our safer recruitment practices, all successful applicants will be subject to comprehensive pre-employment checks, including verification of identity, qualifications, employment history, professional references, and criminal record checks from all countries of residence and employment, in line with local and international safeguarding requirements. These checks may include enhanced disclosure, prohibition, barring, and overseas police clearance checks where applicable. We are committed to recruiting individuals who uphold the highest standards of professional conduct and child protection.