Summary
Galadari Brothers is seeking a Retail Sales Executive for Mazda in the United Arab Emirates. The role involves selling new vehicles, meeting sales targets, guiding customers through inquiries, demonstrations, negotiations and delivery, and following up to support repeat business. Responsibilities also include maintaining customer and sales records, preparing daily target reports, and coordinating vehicle movements with branches and Head Office. A bachelor’s degree, preferably in Sales, and proven B2C automotive sales experience are required; English fluency is expected, while Arabic is an advantage.
The posting
As published on galadaribrothers.com. Pulled from the employer's site and shown as they wrote it.
Job purpose:
To drive the sales by achieving monthly targets, delivering excellent customer service, and ensuring a smooth sales process from inquiry to delivery. The role focuses on product knowledge, customer engagement, and maintaining strong relationships to support repeat business and overall showroom performance.
Key Job Responsibilities
- Achieve or exceed the monthly/annual sales targets for new units.
- Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales.
- Constantly improve and update knowledge of product range, features and benefits.
- Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills.
- Build and maintain relationships with existing and prospective customers.
- Function as customer advocate and primary sales contact by complete follow-up from initial contact, quotes, demonstrations, negotiation and closing of deals.
- Follow-up with current and new customers via telephone enquiries and showroom walk-ins.
- Co-ordinate with branches / Head Office for movement of vehicles.
- Document and maintain all records for future references and for use by the Sales and Branch Managers.
- Prepare daily reports based on target.
- Ability to solve problems and ultimately delivers sales results within set time frames.
- Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.
Education Qualification, Work Experience & Skills
- Bachelor’s Degree preferably in Sales.
- A proven sales background within a Business to Consumer automotive sales environment.
- Excellent communication and sales ability.
- Proactive, hardworking, goal orientated and motivated approach.
- Fluency in English communication/Arabic Language is an added advantage.
- Good team player, experienced in a professional, high pressure, working environment.
- Excellent business relationship management skills.
- Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).