Summary
The First Group is a Dubai-based property developer with hotel, residential and real estate asset management businesses. The coordinator will maintain CRM and customer records, process permits and documents, manage leads, coordinate supplies and support departments including HR and Accounts. The role also involves updating reports and performance trackers and maintaining organized digital files. The posting asks for 1–2 years of administrative experience, advanced Microsoft Office knowledge and familiarity with CRM systems; it specifies UAE nationals and says female candidates are preferred.
The posting
As published on thefirstgroup.com. Pulled from the employer's site and shown as they wrote it.
Overview
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.
Job Description
We are seeking a proactive and detail-oriented Administrative Coordinator to support various departments within TFG. The ideal candidate will play a vital role in ensuring smooth operations by managing administrative tasks and facilitating communication across teams. You will be responsible for maintaining accurate records, coordinating essential processes, and contributing to the overall efficiency of the organization.
Responsibilities:
- CRM Management: Ensure CRM is updated with accurate customer, tour, and sales information.
- Permit Processing: Handle permits for stand removals, installations, airport passes for equipment, materials, representatives, and managers.
- Coordination: Liaise with stand contractors and monitor RERA and DED permits to ensure compliance.
- Lead Management: Oversee lead creation, update tour backing requests, assign leads, and manage the registration process.
- Interdepartmental Support: Communicate effectively with HR, Accounts, and other departments to meet operational needs.
- Supply Coordination: Manage stationery and supplies for various departments.
- Performance Tracking: Update and maintain daily reports, performance trackers, and team metrics for assigned departments.
- Documentation: Process agent agreements, contracts, and other related documents while ensuring accuracy.
- Data Management: Monitor, register, and record customer details, payments, status updates, and tagging information.
- Filing: Handle electronic and digital filing requirements to maintain organized records.
This position is ideal for someone who thrives in a fast-paced environment, values accuracy, and enjoys working collaboratively across multiple teams.
Desired Skill & Expertise
- Experience: 1–2 years of experience in an administrative role.
- Technical Proficiency: Advanced knowledge of Microsoft Office and familiarity with CRM systems.
- Organizational Skills: Highly organized with the ability to prioritize tasks and meet deadlines effectively.
- Attention to Detail: Capable of designing and processing a wide range of documents accurately.
- Teamwork: A professional, friendly demeanor and ability to work effectively as part of a team.
- Adaptability: Flexible and positive attitude to handle dynamic and evolving tasks.
- Female preferred