Sales Assistant

Job Requisition ID: 182152

About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role:
The Sales Assistant plays a crucial role in generating sales and delivering a positive customer experience in the market hall area. This position supports all operational duties assigned by the shopkeeper, including arranging products and maintaining the sales floor. Success in this role involves meeting sales targets, demonstrating a friendly and engaging personality, and working well as part of a sales team. The assistant needs to be comfortable interfacing with customers and have a thorough understanding of retail sales dynamics, particularly in fast-moving stock environments. Physical fitness is important as the role requires standing for long hours and lifting stock. Being confident, helpful, and polite are key attributes for thriving in this role.

What You Will Do:

• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Represent a positive attitude toward the merchandise, the brand, and the company.
• Meet or exceed weekly sales targets and contribute to achieving financial goals.
• Participate in all market hall inventories and keep the stock well-managed.
• Attend all store meetings and related functions to stay informed and engaged.
• Maintain punctuality and adhere to the designated work schedule consistently.
• Work flexibly with peers and management to accomplish duties efficiently.
• Greet customers immediately upon entering the store with a smile and a warm welcome.
• Provide customers with current and relevant information about products.
• Adhere to IKEA policies and procedures 100% and promote brand standards.

Required Skills To Be Successful:

• Retail sales expertise, particularly in fast-moving consumer goods.
• Ability to engage positively with customers and maintain a welcoming store environment.
• Strong adherence to company policies and procedures.
• Sales target achievement and inventory management capabilities.

What Qualifies You For The Role:

• High School Degree.
• Minimum of 1 year of retail sales experience.
• Ability to maintain physical standards, including lifting and standing for extended periods.
• Good verbal communication skills and customer-focused attitude.

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia.

We don’t just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail.

With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you’re equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.

Join us and be part of The Heart of Tomorrow.