Summary
LVMH is recruiting a Sales Executive for Chaumet at one of its Dubai stores. The role focuses on welcoming clients, presenting jewellery, achieving sales targets, and developing and retaining a client portfolio. Responsibilities also include customer database updates, VIP visit preparation, store operations, stockkeeping, visual merchandising, and after-sales support. Applicants must be fluent in English and Russian and have at least 5–6 years of progressive retail or sales experience, ideally in luxury or jewellery.
The posting
As published on lvmh.com. Pulled from the employer's site and shown as they wrote it.
Located in the heart of Place Vendome, the Maison Chaumet is a major actor in the luxury sector and represents the symbol of the Parisian jewellery excellence since its creation in 1780. Thanks to its exceptional knowledge passed from one generation to the other, Chaumet’s history is merged with the French History and that of the Empress Joséphine. Currently in transformation and anchored in modernity, Maison Chaumet is part of a global repositioning context with strong growth in sales within the LVMH group.
Job Location: Dubai, UAE
In this dynamic and challenging growth context, you will have the opportunity to contribute to the development of Chaumet in the Middle East, within one of our Dubai stores.
You will represent the Maison by:
1/ Being an Ambassador of the Maison to all our clients
- Share the passion of more than 240 years of history, with a culture of excellence and knowledge;
- Make the Chaumet Experience alive by a warm and luxurious welcoming;
- Offer a relevant selection of pieces and assist the client in his purchasing process;
- Play a key role in the selling ceremony knowing how to surprise the client;
- Take clients on an emotional journey and drive them through the discovery of the world of Chaumet.
2/ Contributing to the boutique’s commercial development by finding new clients and retaining existing ones
- Achieve your sales objectives to make sure the boutique and your colleagues achieve theirs;
- Actively participate in the development of the customer database by consulting, creating and updating customer files;
- Create new future opportunities after concluding sales by developing your own customer portfolio and enlarging our reachable client base;
- Carry out clienteling activities by inviting our clients and prospects to events organized by the Maison;
- Anticipate VIP Clients visit by preparing the right selection depending on the occasion.
3/ Participating to flawless store operations and being an active part of the store’s life
- Contribute to achieve the boutique’s collective targets by working with your colleagues;
- Actively participate in team meetings, challenges, events and activities, giving your contribution;
- Participate in the reporting and monitoring of performance indicators and customer feedback;
- Ensure the application of security guidelines, cashier registration procedures and stock management rules;
- Contribute to reporting and analysis as requested by the HQ, be a point of reference for Client’s feedback;
- Visual Merchandising: work on windows and internal display in collaboration with the Visual Merchandising team;
- Participate to stockkeeping and After-sales.
Fluency in English and Russian (mandatory) 5-6 years minimum of professional and progressive experience in a retail/sales position, ideally from the luxury and jewellery industry. Commercial spirit, challenging and goal achievements Strong passion for the jewellery sector and the Maison Chaumet Empathy, good listening skills and personability Business acumen, storytelling skills, excellent written and oral expression LVMH recognizes and recruits all talents