Summary
IHG Hotels & Resorts is seeking a Corporate Sales Manager for its resort in Umluj, Saudi Arabia. The role involves acquiring and managing local corporate and business travel accounts, responding to RFPs, monitoring market activity, and reporting on account performance. Candidates need a bachelor's degree or equivalent in marketing or a related field, at least four years of hotel or hospitality sales experience, and previous local experience. Saudi nationality is required; strong English communication is required, while Arabic is an advantage.
The posting
As published on ihgplc.com. Pulled from the employer's site and shown as they wrote it.
At InterContinental Hotels & Resorts®, we are committed to delivering exceptional experiences that reflect our brand values. As part of this family, you are expected to embody these values by being:
- charming by being approachable, having confidence and showing respect.
- Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
of getting things done. - Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
As Sales Manager Corporate, you will be responsible for:
Duties and Responsibilities
Essential
- Acquire, develop, and manage local corporate accounts according to the set business-mix strategy.
- Ensure maximum acceptance of RFPs. Acquire, develop, and manage business travel agent (TMC’s) accounts according to the set business mix strategy.
- Constantly monitor the market and the competition and report on threats and opportunities.
- Provide accurate and timely reporting on segment and account production and propose tactics and strategies to improve revenue or avoid shortfall.
- Implement and execute all sales objectives and action plans to reach and exceed the targets set.
- Build strong relationships with customers, Guests, and Team Members to gain a full understanding of their needs and work to serve them effectively.
- Ensure all requests are handled in the timeframe set by the company
Qualifications And Requirements
- Bachelor’s degree / higher education qualification / equivalent in marketing or related field
- Four or more years of experience in a hospitality or hotel sales setting
- Must have previous local experience
- Strong knowledge of local businesses and business trends required,
- Excellent in using computers and well-versed in all computer applications
- Clear communication; effective verbal and written communication skills in English. Arabic speaking will be a definite advantage
Other Requirements
- Comply with hotel rules and regulations and provisions contained in the employment handbook
- Comply with company’s grooming standards to portray a professional image of self and the hotel
- Comply with time and attendance policies set by the resort
- Actively participate in training and development programs and maximize opportunities for self-development
- Demonstrate understanding and awareness of all policies and procedures relating to health, hygiene and fire life safety.
How do I deliver This?
We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It’s what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner