Summary
The First Group Hospitality is seeking a Senior Housekeeping Supervisor for an exclusive private members’ club in Abu Dhabi. The role involves supervising housekeeping staff, assigning schedules and tasks, inspecting facilities, and maintaining luxury cleanliness and presentation standards. The supervisor will also support staff training, inventory control, safety procedures, recordkeeping, and housekeeping services for events and VIP visits. Applicants should have 3–5 years of housekeeping experience, including supervisory experience, and be proficient in English.
The posting
As published on tfghospitality.com. Pulled from the employer's site and shown as they wrote it.
Overview
About The First Group Hospitality
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.
For more information, visit tfghospitality.com
Job Description
The First Group Hospitality, an exclusive private members’ club in Abu Dhabi, is seeking a Senior Housekeeping Supervisor to support the delivery of exceptional cleanliness, presentation, and housekeeping standards across the club’s facilities. Responsibilities include, but are not limited to:
- Supervise and coordinate the housekeeping team across all club facilities.
- Allocate daily tasks, schedules, shift coverage, and priorities.
- Inspect restaurants, washrooms, offices, public areas, guest facilities, and back-of-house spaces.
- Ensure all areas meet luxury hospitality standards.
- Monitor team performance, attendance, grooming, conduct, and productivity.
- Train, coach, and support housekeeping colleagues.
- Assist with onboarding, performance reviews, and staff development.
- Coordinate with operations, hospitality, membership, events, equestrian, and maintenance teams.
- Support housekeeping requirements for VIP visits, private events, functions, and special occasions.
- Ensure cleaning supplies, equipment, linen, uniforms, amenities, and stock are properly maintained.
- Monitor inventory levels and report replenishment requirements.
- Follow and maintain housekeeping procedures, checklists, cleaning schedules, and inspection standards.
- Respond promptly to member, guest, and management requests.
- Ensure the safe handling, storage, and use of cleaning chemicals and equipment.
- Report maintenance issues, damage, hazards, lost property, and safety concerns promptly.
- Maintain accurate housekeeping records, inspection reports, schedules, inventories, and incident logs.
- Monitor hygiene, health, safety, pest control, waste management, and environmental standards.
- Support cost control and efficient use of housekeeping resources.
- Ensure all housekeeping services reflect the club’s luxury positioning and brand standards.
- Maintain confidentiality when handling member, guest, staff, and operational information.
- Drive continuous improvement in housekeeping standards, efficiency, and guest experience.
- Perform other housekeeping, facilities, and operational duties as required.
Desired Skill & Expertise
- Diploma or certification in Hospitality, Hotel Management, or a related field preferred.
- 3–5 years of housekeeping experience, including supervisory experience.
- Experience in a luxury hotel, resort, private club, or similar environment.
- Strong knowledge of housekeeping, hygiene, safety, and cleaning standards.
- Excellent leadership, organisation, and attention to detail.
- Good communication and team-management skills.
- Ability to manage inspections, schedules, stock, and staff performance.
- Proficient in English, with basic computer skills.
- Flexible to work shifts, weekends, public holidays, and special events.