Summary
Mashreq is hiring a Senior Relationship Officer in the United Arab Emirates to grow credit card acquisition and portfolio performance. The role sells credit cards and balance-building products, including Balance Transfer and Easy Cash, through customer calls and direct meetings. Responsibilities include identifying customer needs, recommending suitable products, meeting sales and productivity targets, maintaining accurate documentation, and following internal policies and regulatory guidelines. The role also calls for a high standard of customer service.
The posting
As published on mashreq.com. Pulled from the employer's site and shown as they wrote it.
To drive credit card acquisition and portfolio growth by effectively selling credit cards and balance‑building products such as Balance Transfer and Easy Cash through customer calls and direct meetings, while ensuring compliance with policies, quality sales standards, and superior customer experience.
The primary responsibility of the role is to sell Credit Cards and drive balance‑building products such as Balance Transfer and Easy Cash.
Engage customers through calls and direct meetings to identify needs and convert opportunities into sales.
Promote appropriate credit card and balance‑building solutions aligned with customer profiles.
Achieve assigned sales, revenue, and productivity targets.
Ensure accurate documentation and adherence to internal policies and regulatory guidelines.
Deliver a high standard of customer service while supporting portfolio growth