Summary
Deliveroo is hiring an SMB Account Manager in Dubai to manage relationships with restaurant partners. The role includes overseeing a portfolio of important restaurants, working with industry stakeholders, and using data to support growth and profitability. The manager will also coordinate with Marketing and Operations on new initiatives. Applicants should have 3–5 years of relevant experience, strong analytical and interpersonal skills, and the ability to adapt to a fast-paced environment; English and Arabic are an added advantage.
The posting
As published on deliveroo.co.uk. Pulled from the employer's site and shown as they wrote it.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
The team
As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants’ grow. Our Account Management team owns and manages restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they’re fun, personable, and great at building exceptional relationships.
What you will be doing:
Manage a portfolio of Deliveroo’s most important restaurants, including high-sales volume drivers and global restaurant brands
Own relationships with key restaurant industry stakeholders
Analyze data to drive growth and profitability, both for your partners and for Deliveroo
Work cross-functionally with other departments (Marketing, Operations) to drive new initiatives
What skills you'll need:
Minimum of 3-5 years of experience in a relevant industry
Strong analytical and problem-solving skills
Well-organized with excellent team-player qualities
Strong interpersonal skills to build and maintain relationships
Agile and highly adaptable to a fast-paced work environment
Strong knowledge of the restaurant industry is a plus
Fluency in English and Arabic is added bonus
Benefits and Diversity
25 days of Annual Leave
Comprehensive medical insurance
Annual flight allowance (for employee only)
Free Deliveroo Plus - Free delivery and access to special offers
Maternity and paternity benefits
End-of-year parties & regular social events
An extremely fun team to work with!
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
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