Summary
Serco Middle East is hiring an Associate Fire and Rescue Services Instructor in Dubai. The role supports delivery of firefighting and fire-and-rescue training, assesses candidates, helps develop course content, and maintains training equipment. Applicants need 10 years of fire and rescue experience, IFTC-approved Aviation Firefighter and ICS Level 1 certification, fluent English, and a valid or obtainable Class I Aviation Medical certificate. A valid UAE HGV driver’s licence is also required; the post holder must be willing to attain Level 3 certification in Training and Assessing.
The posting
As published on serco.com. Pulled from the employer's site and shown as they wrote it.
Associate FRS Instructor
Impact a better future
At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future.
We have been operating in the Middle East since 1947 and have a profound understanding of the region.
With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services.
Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world’s most complex challenges.
Your Opportunity
The main purpose of this appointment is to enable delegates to support in delivering firefighting and fire fighter leadership techniques training to candidates and other agencies/ groups through presentations, demonstration, and instruction in accordance with client requests and regulatory standards.
The post holder will be required to assist the instructors to assess the performance of candidates using a range of methods.
Maintains ability to operate firefighting apparatus and equipment such as rescue tools, portable pumps, and Self-Contained Breathing Apparatus. Maintains knowledge of standards, regulations, and procedures pertaining to firefighting. Attends seminars, conferences, and lectures on current procedures, techniques, and technological advances in firefighting operations and equipment. Monitors and maintains assigned fire ground equipment and apparatus.
Key Accountabilities
An ability to effectively deliver practical hands-on instruction, including the use of technology in the teaching of classes.
Assist in delivering FRS training programmes to candidates and other agencies/ groups in an appropriate safe and effective manner.
To adequately resource the training events, including preparation and support on courses and conducting maintenance and cleaning in readiness for the next course/session.
To ensure all relevant and applicable testing/ servicing requirements are conducted according to Service policy.
To carry out risk assessments for training venues, accident investigations (where appropriate) and related activities to ensure the Health Safety and welfare of personnel
Participate in and support ongoing assessment, planning and evaluation to improve student learning.
Support the delivery of Fire and Rescue training programmes as required.
Assess students’ performance against recognised standards using a range of methods in accordance with QMS procedures.
Assist in developing course content in line with regulatory standards and best practise.
Carry out all allocated tasks from the Senior Instructor in accordance with QMS procedures.
Take responsibility for personal development in order to broaden the type and range of courses that can be delivered.
Provide students/sponsors with follow up reports and action plans in the agreed format.
Maintain equipment in accordance with recognised procedures.
Apply innovation and creativity to the methods of delivery to enhance the learning experience for students.
Take a participatory role in development opportunities in all areas of the business.
Represent Serco Middle East IFTC at industry conferences, meetings and marketing events as required by the line manager.
Provide feedback to line managers on matters of student performance, staff performance and health and safety.
Participate in staff appraisals in order to promote self-development to meet future business needs.
Report shortfalls and non-conformities to line manager promptly and in the recognised format.
Maintain health and fitness levels in order to undertake the role (in accordance with recognised guidelines).
Specific Requirements
10 years Fire and Rescue experience with IFTC approved Aviation Firefighter and ICS Level 1 certification
Technical understanding of fire and rescue techniques including NOGBA and the Fire Service Manual Volume 4
Willing to attain level 3 certification in Training and Assessing
Ability to attain Breathing Apparatus and Compartment Fire Behaviour Training Instructor certification
Fluent in the English language (written and verbal)
Hold a current/ be able to obtain a class I Aviation Medical certificate
Valid UAE HGV driver’s licence
IT – MS Office (Word and PowerPoint)
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.