Summary
Haji Husein Alireza & Co. is hiring an entry-level Call Center Agent in Jeddah, Saudi Arabia. The role handles customer inquiries about automotive products, services, and policies by phone, email, or chat, and processes orders, returns, and exchanges. The agent escalates complex issues, maintains knowledge of products and promotions, and records customer interactions in the company CRM system. Salary and employment terms are not stated.
The posting
As published on hha.com.sa. Pulled from the employer's site and shown as they wrote it.
Job Purpose:
• To provide prompt, efficient, and professional customer service by addressing inquiries, resolving issues, and offering information about automotive products and services.
Job Accountabilities:
- Respond to customer inquiries via phone, email, or chat regarding automotive products, services, and policies.
- Process customer orders, returns, and exchanges efficiently and accurately.
- Escalate complex issues to appropriate departments or supervisors when necessary.
- Maintain up-to-date knowledge of automotive products, promotions, and company policies.
- Document all customer interactions in the company's CRM system for future reference and analysis.
Job Details
Posted Date:
2026-09-30
Job Location:
Saudi Arabia - Jeddah
Job Role:
Customer Service and Call Center
Preferred Candidate
Career Level:
Entry Level