Summary
Serco Middle East is hiring a Cleaner for its MELABS contract in Dubai, UAE. The role involves cleaning assigned site areas to agreed hygiene, quality, and safety standards, handling waste correctly, and supporting customer satisfaction. Candidates should know cleaning methods, practices, HSQE requirements, and cleaning equipment; previous experience is an advantage. English is required, while Arabic is an advantage.
The posting
As published on serco.com. Pulled from the employer's site and shown as they wrote it.
Cleaner
Impact a better future
Serco:
At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future.
We have been operating in the Middle East since 1947 and have a profound understanding of the region.
With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services.
Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world’s most complex challenges.
+impact:
+impact, Serco’s advisory business, specialises in operational transformation and advisory services for government, critical national infrastructure, and regulated business.
We bring real-world front-line operating experience and practical insights drawn from successfully delivering the most complex contracts and service solutions around the world.
We help our customers set-up and transform their operations by optimising efficiency, improving the service experience and attaining best in class safety and environmental performance. Our practice areas include organisation resilience, experience design, operational and digital transformation, asset & facilities management, HSQ and sustainability.
Our work ensures a positive impact where it matters most.
We’re different because we do.
Your Opportunity
We are looking to hire a cleaner, who will be responsible for delivering cleaning services throughout the contract site, meeting expectations for safety, quality, and value for money. The cleaning team plays a pivotal role in ensuring customer satisfaction and maintaining the cleanliness of all facilities across the site. Flexibility is essential, as team members may be assigned to any area within the contract site. The role involves delivering services to agreed standards in all assigned areas, as directed by the Cleaning Team Leader or Cleaning Manager.
The ideal candidates should demonstrate effective teamwork skills, be self-motivated, and have the ability to work independently with minimal supervision. They should also be capable of prioritising and managing their personal workload efficiently.
This role is part of our MELABS contract in Dubai, UAE.
Key Accountabilities
- Deliver cleaning and related customer services to the agreed standards as defined in the service level specifications within the specified areas.
- Clean to a satisfactory and proven hygienic standard by following work procedures that incorporate all quality standards set by our client, as well as recognized industry best practices and guidance.
- Complete all tasks as trained and instructed.
- Empty, dispose of, and replace liners for all waste types according to training guidelines.
- Ensure waste is disposed of correctly according to type and relevant regulations.
- Maintain high standards of personal hygiene and infection control.
- Participate as a full member of the wider team by supporting colleagues and working flexibly to assist other team members.
- Ensure customer satisfaction.
- Communicate effectively with staff at all levels.
- Assist and liaise with Cleaning Team Leaders and the Cleaning Manager.
Specific Requirements
- Previous experience in a similar role is an advantage.
- Familiarity with cleaning methodologies.
- Preferably holds a High School Diploma.
- Requires knowledge of cleaning methods, working practices, and HSQE requirements.
- Knowledge of cleaning machinery and equipment.
- Good command of the English language; Arabic language skills are an advantage.
- Strong customer focus.
- Physically fit and in good health, due to long periods of mobile work across a large-scale site.
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.