Summary
Al Ghurair is seeking an Executive - Retail Sales to facilitate the sale of new vehicles on behalf of the brand. The role involves recording and managing customer enquiries in the dealer management system, following up proactively, and supporting customers through the purchase process. The successful candidate will help ensure a smooth customer transaction, follow documented sales and legal requirements, and support vehicle display standards and sales profitability. The role is based in Dubai, United Arab Emirates.
The posting
As published on al-ghurair.com. Pulled from the employer's site and shown as they wrote it.
Customer relationship
1. To fully perform in the sales process facilitating the sale of new vehicles on behalf of the brand.
2. Record and manage each enquiry in dealer management system, demonstrating proactive follow up.
3. To ensure the customer transaction is semless, meeting the customer expectations of experience within the timely manner.
4. Understanding of key performance indicators, given from the line manager.
5. Support the line manager to maximize the profitability of each sale.
Administration
1. Responsibly follow the documented sales process, complying to company and legal requirements.
2. Support the customer in the understanding of the process and requirements to fulfil the purchase of a new vehicle.
3. Support the line manager to maintain the sales operations to the desired standards in display and presentation.
4. Adhere to all HSSE standards.